Cisco Technical Account Manager

5 days ago


New Delhi, India Insight Global Full time

Hybrid in Hyderabad, India (onsite 3 days a week) Permanent fulltime role with a fixed salary of 30-35 LPAJOB DESCRIPTION We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) with deep expertise in Cisco Unified Contact Center Enterprise (UCCE), VXMI scripting, and certificate lifecycle management. The ideal candidate will serve as a trusted advisor to our strategic customers, ensuring the successful deployment, operation, and optimization of Cisco solutions. Key Responsibilities • Customer Engagement & Relationship Management and Technical Expertise & Solution Delivery • Build strong relationships with customer stakeholders and Cisco account teams. • Conduct regular technical reviews and strategic planning sessions. • Provide subject matter expertise in Cisco UCCE, including architecture, deployment, and troubleshooting. • Develop and maintain VXMI scripts to support custom call flows and integrations. • Lead efforts in certificate renewals, ensuring compliance and minimal service disruption. • Collaborate with internal engineering and support teams to resolve complex issues. • Deliver technical workshops, training, and documentation tailored to customer needs. • Project Management & Coordination • Support onboarding, upgrades, and migrations of Cisco contact center solutions. • Coordinate with cross-functional teams to ensure timely delivery of services.REQUIRED SKILLS AND EXPERIENCE - Cisco UCCE Environments Experts - VXMI Scripting - Certificate renewals experience - Cisco Webex - Technical support expertise along with strong customer facing skillsNICE TO HAVE SKILLS AND EXPERIENCE CCIE CCNP Experience with Cisco Finesse, CVP, and ICM scripting.



  • New Delhi, India Cisco Full time

    Exciting Career Opportunity: Lead Cisco Security Business Transformation in West India The Indian enterprise sector is undergoing a massive digital revolution, driven by cutting-edge technologies such as AI, Cloud Adoption, Container Security, Cloud Workload Protection, Secure Service Edge, IAM, Email Security, Network Admission Control, EDR, NDR, XDR,...


  • New Delhi, India Cisco Full time

    Exciting Career Opportunity: Lead Cisco Security Business Transformation in West India The Indian enterprise sector is undergoing a massive digital revolution, driven by cutting-edge technologies such as AI, Cloud Adoption, Container Security, Cloud Workload Protection, Secure Service Edge, IAM, Email Security, Network Admission Control, EDR, NDR, XDR,...


  • New Delhi, India Cisco Full time

    Partner Solutions Engineering Team , Ensure to create managed services offer. Help the partner to align GTM Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness Provide technical direction and influence new and existing partners...


  • New Delhi, India Cisco Full time

    Partner Solutions Engineering Team , Ensure to create managed services offer. Help the partner to align GTM Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness Provide technical direction and influence new and existing...


  • New Delhi, India Cisco Full time

    Meet the Team   Empowering the world to reach its full potential, securely—that’s our vision. We do this by providing effective security solutions and becoming our customers' most trusted partner. With Cisco Security, if it’s connected, it’s protected. Our outstanding sales team is motivated by a passion for keeping customers secure in a world of...


  • Delhi, Delhi, India Cisco Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    Meet the TeamJoin Cisco's India & SAARC Solutions Engineering team-a vibrant, high-impact group dedicated to designing and delivering next-generation digital resilience solutions across India's leading enterprises. Our team partners with top customers in Financial Services, Retail, Logistics, Oil & Gas, Manufacturing, Conglomerates, and Government,...


  • Delhi, Delhi, India Cisco Systems Full time

    **What You’ll Do Join us as an Account Executive in our Global Security Sales Organization! You are a highly motivated, entrepreneurial-minded sales professional with a curiosity about cybersecurity and drive to improve security resiliency in our customers and communities. As part of your DNA, you are a self-starter with a learning and competitive...


  • New Delhi, India Team Computers Full time

    Position: National Product Manager - Cisco Location: Bangalore Industry: IT Experience Required: 7-10 Yrs No. of opening: 1We have an Opening for National Product Manager - Cisco Job Description: •(KRA/KPI’s) for National Product Manager - Cisco - Entire Cisco Portfolio Opportunities and lead generation from Vendors  Target Setting with Vendors...


  • Delhi, Delhi, India Cisco Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    The India sales team is a truly vibrant sales organization that covers accounts across verticals/industries in the country. we service customers in the financial services, retail, logistics, healthcare, public sector, and manufacturing industries. You will need to be a highly skilled, customer-focused technical sales professional providing technical support...

  • Account Executive

    1 week ago


    Delhi, Delhi, India Cisco Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Meet the TeamEmpowering the world to reach its full potential, securelythats our vision. We do this by providing effective security solutions and becoming our customers' most trusted partner. With Cisco Security, if its connected, its protected.Our outstanding sales team is motivated by a passion for keeping customers secure in a world of evolving cyber...