Director - ServiceNow Product

4 weeks ago

Bengaluru, Karnataka, India Liveconnection Full time

Primary skills :

- Service now architect

- HRSD Domain

- Knowledge in Workday

- Technical architect Certificate is plus

JD :

- ServiceNow Knowledge : Familiarity with ServiceNow, especially in Human Resource Service Delivery (HRSD) and Workplace Service Delivery (WSD), is required. You have a confident manner towards customers and demonstrable practical experience in the independent implementation of customer workshops and in requirements management

- Consultative Approach : Strong problem-solving skills with the ability to think strategically and drive sophisticated projects from feasibility to completion

- Collaborator Management : Excellent communication skills with the ability to engage and influence collaborators at all levels (also communicate technical concepts to non-technical audiences)

- User Experience : Ability to deliver solutions that provide best in class user experience with a focus on ease of use, logical process flows, accessibility and productivity

- Analytical Skills : Experience in analyzing business processes, creating workflow diagrams, and documenting requirements in a clear and concise manner

- Required Certifications : Certified ServiceNow Technical Master Architect, ServiceNow Implementation Specialist - HR Service Delivery (HRSD) & ServiceNow Certified System Administrator.

- Leadership : Ability to influence senior leaders and collaborators, providing clear recommendations that address business and technical challenges in Human Resource & Site Operations service delivery contexts

- Technical Skills : Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within Employee Workflow environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS

(ref:hirist.tech)

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