Senior Functional Analyst

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We're looking for a talented Senior Functional Analyst who expects more from their career. It's a chance to work with our clients to implement our data platforms and software products. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers.

What we expect from you

Responsibilities

• Collaborate with dunnhumby to understand their business requirements and translate them into effective Salesforce Revenue Cloud solutions.
• Peer review the design delivered by System Integrator for Salesforce CPQ (Configure, Price, Quote) and Billing solutions, ensuring alignment with best practices and dunnhumby needs.
• Customize and configure Salesforce applications to support the Revenue Cloud processes.
• Develop and execute data migration strategies as needed.
• Integrate Salesforce CPQ with other systems, such as CRM, ERP, and payment gateways, ensuring data consistency and accuracy across platforms.
• Implement automation through workflows, process builders, and approval processes to streamline quote generation and approval.

Technical Expertise:

• Salesforce Certified
• Must have done 2 Implementation
• CPQ Integration with ERP System
• Stay current with Salesforce Revenue Cloud features, updates, and best practices.
• Provide technical guidance and mentorship to junior team members.
• Troubleshoot and resolve technical issues related to Salesforce Revenue Cloud implementations.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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