Key Account Manager – Strategic Partnerships

1. JOB PURPOSEA Key Account Manager in the Large Partnerships team at L&T Finance is responsible for driving sales, managing strategic partnerships, and ensuring seamless business and technical integrations across government entities, PSUs, and private banks The role aims to enhance business outcomes by managing key institutional relationships, facilitating both business and technical integration of products and services, and maximizing growth from large partnerships across diverse lines of business 2. PRINCIPAL ACCOUNTABILITIESMajor Activities Functional Responsibilities Drive business development and integration projects for all types of lending products with government bodies, PSUs, and private banks through onboarding new partners and improving existing relationships  Partner and coordinate with large FinTech companies and institutional partners to distribute financial products, ensuring seamless digital and process integration  Achieve growth targets and improve the productivity of partnerships  Spearhead project management for all new integrations and launches by working closely with both internal and external stakeholders  Understand partner and industry-specific terminology; maintain knowledge about portfolio management and process flows in lending and financial services  Collaborate with product, technology, and operations teams to design and implement technical integrations with partner IT systems  Analyse account performance, prepare business reviews, and report outcomes to internal and external stakeholders regularly  Troubleshoot operational and technical challenges, ensuring high standards of partner satisfaction and quick issue resolution  Conduct market research to identify new customer journeys and implement industry best practices in integration and distributionINTERNALKey Skills Required  Account management for large institutional clients  Business development and strategic partnership growth  Technical integration and digital onboarding of partner systems  Contract negotiation and commercial agreement management  Relationship management with government and banking stakeholders  Analytical skills for portfolio performance and productivity tracking  Regulatory compliance and process flow understanding  Project management for cross-functional initiatives  Communication and interpersonal skills  Documentation, presentation, and MS Office proficiency  Problem-solving and operational issue resolution  Market research and opportunity identification3. DIMENSIONSFinancial Dimensions (if applicable) Lending / Payments Experience – Fintech / Banks / NBFCs 4. SKILLS AND KNOWLEDGE (State the minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent). Educational Qualifications  MBA from Tier 1 or Tier 2 college  Functional SkillsRelevant and total years of Experience Overall 3-6 years of experience in account management, relationship management, or partnership roles in lending or FinTech industries  Strong knowledge of the FinTech ecosystem, sales channels, API integrations and MS tools  Excellent communication, negotiation, and presentation skills, with high proficiency in managing complex multi-stakeholder relationships which includes senior leadership  Technical acumen to plan and manage digital integrations and troubleshoot related issues This position plays a crucial role in scaling and integrating L&T Finance’s offerings across major institutional partners, ensuring business growth and operational excellence