Customer Service Representative

4 weeks ago

Chennai, Tamil Nadu, India Hasbro Clothing Pvt. Ltd. Full time

We are HASBRO Clothing Pvt Ltd, we own the Menswear Apparel brand BASICS. We have 100 + Exclusive outlets ,900 + Large format stores and 200 + Multi Brand stores throughout India.

We are currently in look for a Customer Service Executive, the ideal candidate will be based in our Head Office located in Maduravoyal,Chennai.

Responsibilities

  • Communicate with customers via phone, email and social media;
  • Provide knowledgeable answers to questions about product, pricing and availability;
  • Work closely with internal departments to meet customer's needs;
  • Data entry in various platforms and providing reports on need basis.

Qualifications

  • 3 - 5 years' of relevant work experience;
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills;
  • Ability to multi-task, organize, and prioritize work.
  • Should be able to converse fluently in English, Hindi and Tamil.

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