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Delivery Manager
2 months ago
Responsibilities:
Project & Delivery Leadership:
- Lead, manage, and deliver a large portfolio of IT and E-Learning Services projects for B2B clients, ensuring timely and successful completion within budget and scope.
- Develop and implement comprehensive project plans, timelines, and resource allocation strategies.
- Oversee all aspects of project execution, including risk management, issue resolution, and client communication.
- Facilitate effective collaboration and communication among team members, fostering a positive and productive work environment.
Technical Expertise & Tools:
- Proficiently utilize project management tools such as Zoho Suite (Desk, Project, Analytics, and CRM) and JIRA for Agile operations and development.
- Leverage supporting technologies like Excel, Canva, SQL, and related AI tools for data analysis and project design.
Communication & Collaboration:
- Maintain clear and consistent communication with clients, stakeholders, and internal teams throughout the project lifecycle.
- Deliver exceptional presentations and reports to effectively communicate project progress, challenges, and solutions.
Leadership & Problem-Solving:
- Demonstrate strong leadership qualities, inspiring and motivating team members to achieve their full potential.
- Possess excellent problem-solving, analytical, and decision-making skills to navigate challenges and resolve conflicts effectively.
- Thrive in a fast-paced and dynamic environment, prioritizing tasks, managing multiple projects, and meeting deadlines Minimum 1-2 years of experience in project and delivery management roles, preferably within the IT and E-Learning Services industry.
- Proven track record of success in managing complex B2B SaaS projects and delivering exceptional results for clients.
- In-depth knowledge of project management methodologies and best practices.
- Proficiency in the mentioned project management tools (Zoho Suite, JIRA) and supporting technologies (Excel, Canva, SQL, AI tools).
- Excellent written and verbal communication skills in English.
- Strong leadership capabilities with the ability to motivate and guide teams.
- Exceptional problem-solving, analytical, and decision-making skills.
- Ability to manage multiple priorities and thrive in a fast-paced environment
