Senior Product Manager
2 weeks ago
About the RoleWe are looking for a strategic and customer-obsessed Senior Product Manager to lead the Post Order Customer Experience charter. In this role, you will be responsible for ensuring a seamless, transparent, and delightful experience for customers after they place an order — from confirmation to delivery and post-delivery support. You will work closely with engineering, design, operations, customer support, and logistics teams to identify pain points, define product strategy, and deliver scalable solutions that improve customer satisfaction and retention.Key Responsibilities- Own the end-to-end post-order journey, including order tracking, delivery communication, returns, refunds, and customer feedback loops. - Deeply understand customer pain points through research, data analysis, and stakeholder inputs. - Define product vision, roadmap and strategy for the entire charter, aligning with business priorities while keeping customer delight at the core. - Demonstrate strong product sense and deep problem-solving skills to simplify complex operational challenges into elegant customer-facing solutions. - Lead cross-functional teams to execute on the roadmap – writing clear product requirements, prioritizing features, and driving execution. - Collaborate with operations, logistics, and support teams to improve service levels, reduce friction, and proactively solve order-related issues. - Drive adoption and success metrics (e.g., delivery NPS, order cancellation rates, ticket volumes). - Continuously iterate , learn, and optimize through experimentation , data insights, and user feedback. - Balance short-term tactical wins with long-term innovation to drive both immediate impact and sustained differentiation . - Act as the voice of the customer within the organization, ensuring empathy, clarity of thought, and high judgment in all decision-making. - Inspire and align teams around a compelling product narrative, fostering collaboration, accountability, and a bias for actionRequirements- 5+ years of product management experience, preferably in consumer-facing digital products (e-commerce, food delivery, etc.). - Strong understanding of supply chain, logistics, or customer service systems is a big plus. - Proven track record of building and shipping high-impact products at scale. - Excellent analytical and problem-solving skills; data-driven decision-making mindset. - Strong communication and stakeholder management skills [with proven ability to influence without authority]. - Comfortable working in a fast-paced, ambiguous environment with shifting priorities.
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Product Manager
4 weeks ago
New Delhi, India Aplomb Care Product Full timeCompany DescriptionAplomb Care Products Private Limited is an Indian company specializing in personal care products. Our vision is to create a greener, safer, and healthier world through efficient, natural, and recyclable products, promoting hygiene and awareness. We offer high-quality, natural beauty products under our LYLACK range, which focuses on...
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Senior Production Manager
6 days ago
New Delhi, India DEVANSHI SAREES PRIVATE LIMITED Full timeCompany DescriptionDevanshi Sarees Pvt LtdRole DescriptionThis is a full-time hybrid role for a Senior Production Manager based in Howrah, with some work from home acceptable. The Senior Production Manager will be responsible for overseeing the production process, ensuring production targets are met, managing production schedules, and conducting quality...
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Senior Product Manager
2 weeks ago
New Delhi, India Qube Cinema Full timeLocation: Chennai or Bangalore, IndiaRole OverviewWe’re looking for an experienced Senior Product Manager to lead Qube Wire, our flagship content distribution platform used by exhibitors and distributors worldwide.This is a strategic leadership role that blends technology, operations, and market growth. You’ll define and drive the product vision, work...
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Senior Product Manager
3 weeks ago
New Delhi, India Lxme Full timeCompany DescriptionLXME is India's leading financial platform for women, offering financial learning, lending, and investment options, all in one app. Funded by Kalaari Capital’s CXXO initiative, LXME aims to inspire a new wave of financially fearless women. Our mission is to empower women to realize their dreams and aspirations by providing comprehensive...
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Senior Product Manager
4 weeks ago
New Delhi, India Lxme Full timeCompany Description LXME is India's leading financial platform for women, offering financial learning, lending, and investment options, all in one app. Funded by Kalaari Capital’s CXXO initiative, LXME aims to inspire a new wave of financially fearless women. Our mission is to empower women to realize their dreams and aspirations by providing comprehensive...
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Senior Product Manager
3 weeks ago
New Delhi, India Qube Cinema Full timeLocation:Chennai or Bangalore, IndiaRole Overview We’re looking for an experiencedSenior Product Managerto leadQube Wire , our flagship content distribution platform used by exhibitors and distributors worldwide. This is astrategic leadership rolethat blends technology, operations, and market growth. You’ll define and drive the product vision, work...
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Senior Product Manager
4 days ago
New Delhi, India Qube Cinema Full timeLocation:Chennai or Bangalore, India Role Overview We’re looking for an experiencedSenior Product Managerto leadQube Wire, our flagship content distribution platform used by exhibitors and distributors worldwide. This is astrategic leadership rolethat blends technology, operations, and market growth. You’ll define and drive the product vision, work...
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Senior Product Manager
1 week ago
New Delhi, India SiteRecon Full timeJob description Job Title: Senior Product Manager Location: Hybrid (3 days in Office) – HQ in Noida - Sec 132, Delhi NCR Company:SiteRecon.ai Job Type: Full-TimeAbout SiteReconSiteRecon is transforming the outdoor services industry through cutting-edge AI and geospatial technology. Our platform automates property intelligence for landscaping, snow removal,...
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Senior Product Manager
1 week ago
New Delhi, India ValueLabs Full time- Professional Experience:15+ years of experience in product management, with a significant track record in a senior or lead product role for complex, technical, B2B, or platform products. - Deep Financial Services/FinTech Mastery: Non-negotiable, extensive experience and deep subject matter expertise in at least one of the following domains: - Core Banking,...
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Senior Product Manager
3 weeks ago
New Delhi, India Steadfast Nutrition Full timeSteadfast is looking for a Senior Product Manager with minimum experience of 10 years in the same field for its nutraceutical division.Company Description Steadfast, started in 2008 is a Pharmaceutical company having expertise in Renal Care with over 7000 Doctors and healthcare professionals from various specialities having faith in the company. We are proud...