Learning Technologist II

Learning Technologist II

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Learning Technologist II to join our diverse and dynamic team. As a Learning Technologist II at ICON, you will lead the design, development, and optimization of digital learning solutions to enhance training quality and engagement. Your expertise will be critical in driving innovative learning experiences and leveraging technology to support organizational learning objectives.

We are currently seeking a Learning Technologist II to join our diverse and dynamic team. As a Learning Technologist II at ICON, you will lead the development, testing, and maintenance of various reports to support compliance monitoring, and other needs, for the business. Your expertise will be critical in driving innovative analytics and leveraging technology to support organizational objectives.

What You Will Be Doing:

• Creating and managing reports to support business needs.
• Administering and optimizing Learning Management Systems (LMS) and other digital learning platforms to ensure smooth operation and accessibility.
• Collaborating with department leads, subject matter experts, and stakeholders to create interactive and accurate reporting dashboards.
• Providing technical support and troubleshooting for reporting anomalies, resolving complex issues as needed.
• Researching and implementing emerging technologies to continuously improve learning experiences and engagement.

Your Profile:

• Bachelor's degree in educational technology, or a related field, or equivalent experience.
• Experience with Cornerstone On Demand (CSOD) assignment and due date functionality.
• Experience with CSOD Reporting 2.0, Power BI, MS Forms and LMS administration, with a strong understanding of compliance metrics.
• Excellent technical skills, with the ability to troubleshoot and enhance reporting capabilities.
• Strong communication and collaboration abilities, with a focus on creating learner-centered solutions.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply