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Senior Technical Trouleshooting Specialist
5 months ago
There is a critical requirement for one of the SIEM / SOAR skillset.
Candidate's requirement and JD as below:
- Minimum 8 -10 years of experience in Technical troubleshooting and have good analytical skills (Understand, analyze and troubleshoot customer technical problems and help the team members to provide solution to customers).
- Understanding of different log sources and its event types.
- Good ability to perform troubleshooting of customer issues (logs not ingested, Latency issue etc.).
- Write and execute search commands to find relevant log details.
- Good Parser implementation (CSV, JSON, Syslogs, XML.KV etc.) knowledge and troubleshooting the logs.
- Good knowledge in Normalization concepts and Unified Data Modelling (UDM).
- Basic knowledge of Linux commands, regular expressions, SQL query, YARA-L syntax, IOC, Python, CLI,GCP IAM, Work Force Identity Federation ,UDM, API etc.
- Integration of different log types.
- Knowledge in use cases, reports, dashboards.
- Analyze, build, test and deploy playbooks based on client requirements.
- Basic Knowledge on SIEM and SOAR operations like creation of dashboards, integration workflows, platform troubleshooting.
- SME should be capable of reviewing and providing technical guidance to team members.
- Very good written and verbal communication to talk to customer and Google engineers.
- Knowledge in Cloud platform (preferably Google Cloud Platform (GCP)) is added advantage.