Technical Service Specialist II

3 weeks ago

Bengaluru, India GSI Electronics Inc Full time

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.

AGCO is looking to hire candidates for the position of Technical Service Specialist II, Precision Farming.

The Technical Service Specialist II is responsible for the dissemination of accurate and prompt service direction to dealer, distributor and/or field service inquiries via telephone and the web for assigned AGCO products. Responsibilities include trouble-shooting and diagnostics for all technical issues and then communication in the forms of tele-service, web communication, service publications, dealer service training (supplemental assistance only), and warranty claim review (supplemental assistance only). The Specialist is expected to be a recognized service expert on their assigned product(s).

Your Impact

Responsible for processing inquiries related to product failure diagnostics, performance, reliability, product features, service administration, product training, and warranty. Structure responses in Salesforce consistent with defined standards governing case content, quality and structure; with sensitivity to cost of machine repairs to AGCO warranty, dealer, and customers. Responses will be tailored to include complete information as they are also available for future reference by other Specialists. Become a technical “expert” on assigned products through answering technical inquiries, creating Knowledge, communication with Product Performance (Level 3), production plant visits, engineering center visits, and occasional visits to dealers, customers, and trade shows. The sophisticated designs of AGCO equipment requires all Specialists to have a thorough, expert-level understanding of Precision Agriculture/Farming systems aftermarket and embedded in machine software. Use existing tools (Tech Connect, Contact Management System, Knowledge, Technical Publications, etc.) to research technical solutions when said solutions are known. Otherwise, work with Team Leader and/or Product Performance Team on issues where technical solution is not known. Ensure all contacts are recorded in web based systems for future consumption by other Specialists. Assist Product Performance Specialist and Product Performance Manager to identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction. Stay current with new technologies in the industry associated with assigned products.

Your Experience and Qualifications

Bachelor’s degree in Engineering Must have machine electronics background Must have at least 5 years of experience working with machine embedded software Excellent negotiation and influencing skills Excellent communication skills – both written and verbal

Your Benefits

GLOBAL DIVERSITY – Diversity means many things to us, different brands, cultures, nationalities, genders, generations – even variety in our roles. You make us unique ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential. POSITIVE IMPACT – Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence – and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU – Benefits include health care and wellness plans and flexible and virtual work option……….

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now

  • Customer Service Specialist II

    3 months ago

    Bengaluru, India Syniverse Full time

    Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world’s most recognized brands. Eight...

  • Maintenance Engineer

    2 months ago

    Bengaluru, Karnataka, India NES Fircroft Remote Work Freelance Full time

    We have an opportunity with one of our reputed clients in India for the position of Maintenance Engineer / Specialist II Position: Maintenance Engineer / Specialist II Location: Bangalore, India Experience: 2-3 Years experience Duration: 1 year project and extendable Payroll: NES Fircroft Standard Schedule - 6 days on / 1 day off Job Requirement...

  • Sr. Specialist II

    1 month ago

    Bengaluru, Karnataka, India Philips Full time

    Job TitleSr. Specialist II - System DesignerJob DescriptionJob title:Sr. Specialist I - System DesignerYour role:Define solutions based on user needs by working with clinical science.Create use cases and requirements.Propose the overall feature design and evaluate between different design choices when available.Interface to the Platform core-team for feature...

  • Senior Technical ERP Specialist

    1 month ago

    Bengaluru, India Squareroot Consulting Pvt Ltd. Full time

    Summary of the Role :The role is in close collaboration with the assigned Manager, who is responsible for ensuring the appropriate delivery of Services by the ERP Specialists in their own area of responsibility. Tasks and Responsibilities :- Understand business requirements and analyze relevant processes in own area of responsibility.- Consolidate...

  • TMF Specialist II

    1 month ago

    Bengaluru, India Allucent Full time

    At Allucent, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for The Trial Master File Specialist II (TMFS II) to join our A-team (hybrid*). TMF Specialist II coordinates the indexing of documents...

  • TMF Specialist II

    1 month ago

    Bengaluru, India Allucent Full time

    At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.We are looking for The Trial Master File Specialist II (TMFS II) to join our A-team (hybrid*). TMF Specialist II coordinates the indexing of...

  • Technical Specialist

    2 months ago

    Bengaluru, India NAVEX Full time

    We are looking for a new Technical Specialist to join our fun, close-knit team that’s respectful of everyone and committed to your continued growth and success!As a Technical Specialist, you will be responsible for managing updates and changes to current customer solutions as a component of our implementation process.  You will engage with customers and...

  • Software technologist II

    3 months ago

    Bengaluru, India Philips Full time

    JOB DESCRIPTION Job Title Software technologist II Job Description Job title: Software technologist II Your role: · Performs the role of a Requirements Engineer by analyzing and understanding the Functional requirements Specification. · Performs the role of a specialist by reviewing work products · Own and implement, deliver assigned...

  • Sr. Specialist II

    1 month ago

    Bengaluru, India Philips Full time

    JOB DESCRIPTION Job Title Sr. Specialist II - System Designer Job Description Job title: Sr. Specialist I - System Designer Your role: Define solutions based on user needs by working with clinical science. Create use cases and requirements. Propose the overall feature design and evaluate between different design choices when available. ...

  • Technical specialist

    3 weeks ago

    Bengaluru, Karnataka, India HCL Technologies Ltd Full time

    Apply for Technical Specialist, Career Progress Consultants in Bengaluru/ Bangalore for 5 - 8 Year of Experience on

  • Technical Specialist

    2 months ago

    Bengaluru, India Carrier Full time

    Country: IndiaLocation: Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103Role: Technical SpecialistLocation: BangaloreFull/ Part-time: Full timeBuild a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet...

  • Technical specialist

    2 months ago

    Bengaluru/ Bangalore, India HCL Technologies Ltd Full time

    Apply for Technical Specialist, Career Progress Consultants in Bengaluru/ Bangalore for 5 - 8 Year of Experience on TimesJobs.com.

  • Technical Product Manager II

    3 months ago

    Bengaluru, India Flipkart Full time

    Technical Product Manager II Flipkart is India’s largest marketplace in terms of market share and one of the best recognised online brands in India. It is known for its superior customer experience, best prices and geographical coverage. Flipkart believes in using technology to solve business problems. This has led to a lot of emphasis on building...

  • Customer Service Specialist

    2 months ago

    Bengaluru, Karnataka, India timesjobs Full time

    Customer Service SpecialistSummaryTitle: Customer Service SpecialistID: 2343Location: Bangalore, IndiaDepartment: Technical SupportDescriptionInnovatia Inc. is an industry-leading knowledge management company with expertise in the Information Technology, Telecommunications, and Energy sectors. We provide our customers, including some of the worlds most...

  • Technical Product Manager II

    3 months ago

    Bengaluru, India Flipkart Full time

    Technical Product Manager IIFlipkart is India’s largest marketplace in terms of market share and one of the best recognised online brands in India. It is known for its superior customer experience, best prices and geographical coverage. Flipkart believes in using technology to solve business problems. This has led to a lot of emphasis on building...

  • Service Desk Technical Lead

    2 months ago

    Bengaluru, India Lenovo Full time

    Description and Requirements (I) Job Responsibilities Proficient in the use of common office applications desktop operation and maintenance, in English through telephone, e-mail, online communication and other work to provide IT technical support and services to the user, including but not limited to: 1. Provide service support including...

  • Software technologist II

    3 months ago

    Bengaluru, Karnataka, India Philips Full time

    Job TitleSoftware technologist IIJob DescriptionJob title:Software technologist IIYour role:· Performs the role of a Requirements Engineer by analyzing and understanding the Functional requirements Specification.· Performs the role of a specialist by reviewing work products· Own and implement, deliver assigned modules along with the team· Supports...

  • Net, IIS,Azure Cloud, IIS Rest API

    2 months ago

    Bengaluru, India Global Pharma Tek Full time

    Job Description Communication – Very good .Net Azure Cloud SQL Server IIS / Internet Information Services REST API Mandatory Skills Net, IIS,Azure Cloud, IIS Rest API – Application Support role Work location & Mode Location – Chennai, Cochin, Coimbatore ,Mumbai and Hyderabad – days WFO other WFH; Rotational shift (Includes Night Shift)

  • Technical Service Specialist- Tier 1

    2 months ago

    Bengaluru, India Solaredge Full time

    Power the Future with us!SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries.Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home...

  • Technical Solns.Arch. Specialist Advisor

    1 month ago

    Bengaluru, India NTT DATA Services Full time

    About NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and...