Relationship Manager

Position: Relationship Manager

Experience: 1+ years

Location: Darjeeling, West Bengal

About Policybazaar:

As India’s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.

With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24, we have established ourselves as a trusted name in insurance and financial protection. Our platform facilitates millions of insurance inquiries annually and features a wide range of products from over 50 insurance partners, covering health, life, motor, and corporate insurance solutions.

To date, we have issued over 44.3 million policies and played a crucial role in protecting 9 million families against death, disease, and disability. Our 24x7 online support, combined with on-ground assistance from over 6,000 insurance advisors, ensures a seamless experience for our customers.

With an average customer rating of 4.4 stars and more than 23 million app downloads, we are dedicated to fulfilling the Insurance Regulatory and Development Authority of India’s (IRDAI) vision of "Har Family Hogi Insured by 2047." Whether it is policy issuance, claim settlement, or simply understanding your insurance needs better, we are here to help.

Join us on our mission to make insurance simple, accessible, and effective for all.

Job Role

We are looking for a competitive Field Sales Representative to develop sales strategies and attract new clients. The successful salesperson will source new sales opportunities and close sales to achieve quotas. The successful candidate will play a key role in increasing income and revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services. As an outside Sales Representative, or Sales Agent, they will also research sales competition.

Roles and Responsibilities:

“Get the sale” using various customer sales methods and achieve the set business targets on ANP and case count

Acquire New Customer through Leads, Natural market, References, Orphan base

Fix meetings with the prospects to conduct need analysis and explain products

Implement and adhere to the Need-Based Selling Model.

Upsell & Cross-Sell the Orphan Base of Customers allocated.

Ensuring timely issuance of policies by resolving pending etc.

Render prompt post-sales service to all allocated customers with respect to all domains

Adhere to the customer touch-point engagement in order to service his portfolio of customers.

Maintaining the desired persistency ratio

Strategize and interact closely with the supervisor on delivering on Business nos.

Work collectively with the supervisor and conduct joint sales calls whenever required

Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

Evaluate customer’s skills, needs and build productive long lasting relationships

Research accounts and generate or follow through sales leads

Maintain and expand client database within your assigned territory

ISMS Responsibilities:

Be aware and comply with the ISMS Policy, procedures and objectives;

Actively participate in ISMS exercises;

Request access to information access from their Team Leaders/ Executives;

Report known and suspected security incidents to the IT Helpdesk;

Protect secrecy of passwords; and

Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Desired Skills:

Prior sales experience working with Insurance companies/DSAs

Proven sales experience

Track record of over-achieving quota

Familiarity with different sales techniques and pipeline management

Computer use competency

Strong communication, negotiation and interpersonal skills

Self-motivated and driven

Any graduate or equivalent