Current jobs related to Customer Quality Supervisor - Bengaluru - Advanced Sterilization Products

  • Quality Supervisor

    3 months ago

    Bengaluru, India Magnus packaging Full time

    Quality supervisor at plastic manufacturing plant **Salary**: From ₹15,000.00 per month Schedule: - Day shift - Night shift **Speak with the employer** +91 8197291460

  • Quality Supervisor

    3 months ago

    Bengaluru, Karnataka, India MEENAKSHI STEEL TRADERS JIGANI Full time

    Looking to hire a quality supervisor for our steel processing centre in Jigani. Minimum 3 years experience required. **Salary**: From ₹20,000.00 per month **Benefits**: - Food provided - Provident Fund **Education**: - Diploma (required) **Experience**: - Quality Assurance: 3 years (required) - total work: 3 years (required) Work Location: In...

  • Quality Supervisor

    3 months ago

    Bengaluru, Karnataka, India shriconsultancy services Full time

    Job Details: Position - Quality Supervisor Experience-3-5years Salary - 25k Location-Dodballapur, Bengaluru Should have experience in payroll, attendance. Regards Shri Consultancy Services Mob: - 9704858060 **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift **Experience**: - Quality Assurance: 1 year (preferred) - total...

  • Supervisor, Customer Service

    4 months ago

    Bengaluru, India Thermo Fisher Scientific Full time

    **About Thermo Fisher Scientific**: **About Customer Support Center**: **At Thermo Fisher Scientific, we are committed to being a Product Leadership company that builds innovative solutions across the spectrum of our customers’ needs. Our customer service and support are essential to enabling an outstanding customer experience. Our Customer Support Center...

  • Supervisor, Customer Service

    3 months ago

    Bengaluru, India Thermo Fisher Scientific Full time

    About Thermo Fisher Scientific- - About Customer Support Center- At Thermo Fisher Scientific, we are committed to being a Product Leadership company that builds innovative solutions across the spectrum of our customers’ needs. Our customer service and support are essential to enabling an outstanding customer experience. Our Customer Support Center...

  • Quality Inspector

    3 months ago

    Bengaluru, India Trigo Quality Production Services Pvt Ltd Full time

    **Quality Inspector** **Quality Inspector Job Responsibilities**: - Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials. - Inspects in-process production by confirming specifications, conducting visual and measurement tests, communicating required...

  • Warehouse Supervisor

    3 months ago

    Bengaluru, India FAN HOSPITALITY SERVICE PVT LTD Full time

    A warehouse supervisor plays a crucial role in overseeing and managing the daily operations of a warehouse facility. Their primary responsibilities involve ensuring efficient and effective functioning of the warehouse while maintaining safety standards and meeting productivity targets. Here are some common roles and responsibilities of a warehouse...

  • Quality Supervisor

    4 months ago

    Bengaluru, Karnataka, India CASA module Full time

    **Quality Supervsior - JD** CASA is a modular construction company, transforming the construction landscape and elevating the living experience. Stemming from a desire for intelligent, sustainable and superior living experience, CASA is addressing the rising urbanization demand of India’s infrastructure and housing needs by building structures upto 6...

  • Restaurant Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India The Pizza Bakery Full time

    We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills. As a supervisor, you...

  • Laundry Supervisor

    5 months ago

    Bengaluru, India Hilton Full time

    A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest...

  • Production Supervisor

    4 months ago

    Bengaluru, India Bastian Solutions Full time

    Production Supervisor **Full-time/Part-time** Full-time **FLSA** Exempt **Alternate Locations** Salarpuria Sattva Magnificia, No. 78, Tin Factory Old Madras Rd, Dooravani Nagar,, Bangalore, IND-KA 560 038 **Job Title : Production Supervisor** **Location : Narasapura, Bangalore, KA** **Job Summary** The Production Supervisor for Bastian Solutions...

  • Laundry Supervisor

    5 months ago

    Bengaluru, Karnataka, India Hilton Full time

    Laundry Supervisor A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries. **What will I be doing?** As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver...

  • Bar Supervisor

    4 months ago

    Bengaluru, India Client of Sculptors Hub Full time

    Role Description This is a full-time on-site role for a Bar Supervisor located in Bengaluru. The Bar Supervisor will be responsible for managing and supervising bar operations, overseeing inventory and supplies, managing a team of bartenders, ensuring high-quality customer service, and training staff. **Qualifications**: Supervisory skills with experience...

  • Supervisor

    4 months ago

    Bengaluru, India Splash Auto Services Full time

    Looking For A Supervisor Who is able to supervise the emplyees maintaining the quality of the work attending customers and Cash handeling Looking for an experienced person who has a minimum experience of 1 year and knows minimum 3 languages and computer knowlege is required, english Speaking, Writing & reading is also necessary **Salary**: ₹15,000.00 -...

  • Sports Supervisor

    4 months ago

    Bengaluru, India spiderfocus solutions Full time

    **Position** - Sports Supervisor - Shooting **Experience** - 1 to 3 years Location - Sarjapur Road. Bangalore **JOB DESCRIPTION** Role and Responsibilities: Communication Responsible for handling all customer enquiries. Ensure all enquiries attended properly and escalate the issue Good English Requirements 10+2 or Any Degree with Excellent communication...

  • Customer Support Supervisor

    3 months ago

    Bengaluru, Karnataka, India Rippling Full time

    **About Rippling** Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...

  • Supervisor

    3 months ago

    Mahadevapura, Bengaluru, Karnataka, India Transeasy Relocations (INDIA) Pvt Ltd Full time

    **Supervisor** **Department: Packer & Movers** **Reporting Structure: Reports to the Operations Manager** **Job Summary**: As a Supervisor at Transeasy Relocations, you will be responsible for day-to-day operations for Household Goods relocations & office assets moves. You will ensure that our team provides customers with high-quality, efficient, and good...

  • Retail Supervisor

    4 months ago

    Bengaluru, India spiderfocus solutions Full time

    **Position** - Retail Supervisor **Qualification** - Graduate **Experience** - 1 to 3years **Job Location** - (Hosa Road Opp Silverwood Regency Apartments Kasavanahalli, Sarjapur Main Rd, Bengaluru, Karnataka 560035 **Note**: - Should have knowledge on Retail stores **job Description** **Retail Supervisor Duties and Responsibilities** In order to...

  • Site Supervisor

    3 months ago

    Bengaluru, India Truww Full time

    **Eligibility Criteria for Site Supervisor**: 1. 1 years of minimum experience in the construction or modular furniture and residential interiors industry. 4. Extremely high level of ownership and learning attitude. As Site Supervisor - will be responsible for the complete project scheduling, monitoring and project management from the 10%-100% stage,...

  • Team Supervisor Customer Care Center

    4 months ago

    Bengaluru, Karnataka, India Hewlett Packard Full time

    **Job Summary**: **Supervisor, Global Managed Services** This position is with the Poly Managed Services team, Customer management center, located in Bangalore, India. This position is for a Technical Support Supervisor, working in the Customer Management Center which is a 24 x 7 x 365 Global Video Network Operations Center. **Major Responsibilities and...

Customer Quality Supervisor

4 months ago

Bengaluru, India Advanced Sterilization Products Full time

Office Address: #16 Salarpuria Premia (Opp. Cessna Business Park), Sarjapur Outer Ring Road (ORR), Bangalore 560103


Supervisor, Customer Quality will be responsible for leading worldwide product complaint handling team. Responsibilities include ensuring timely evaluation, investigation and closure of reportable and non-reportable product complaints in accordance with established company procedures and worldwide regulations and standards. The position will collaborate closely with other ASP departments to maintain compliance within the complaint handling process. The supervisor will support the Manager to drive continuous improvement through corrective and preventive action processes, continuous improvement activities.


Duties and Responsibilities

· Provides direction, motivation, and support for department personnel. Provides leadership to complaint handling staff to ensure complaint files are processed in a uniform and timely manner.

· Ensures that each staff member has clearly established goals and objectives, monitors staff performance, conducts periodic performance evaluations and compensation planning, and ensures succession planning for key positions, including own.

· Develops, coordinates, and otherwise ensures appropriate training for associates. Ensures individualized developmental plans are in place for all associates.

· Reviews and continuously leads efforts to improve the global complaint handling process. Maintains and continuously improves highly effective procedures for complaint processing and complaint investigation.

· Collaborates with the Field Service Engineering, manufacturing, international and other departments to ensure complaint investigations are complete, thorough, timely and meet regulatory reporting requirements.

· Maintains dashboards and other reports of performance metrics. Measures key performance indicators to assess the health of the complaint investigation process. Provides regular updates and status reports to senior management.

· Initiates Company Issue Escalation Process as Required. Investigates and Documents Complaint Trend Analyses.

· Initiates Company CAPA Process as Required.

· Authors and Approves Customer Response Letters.

· Coordinates Efforts with ASP Legal Department for Complaints Regarding Litigation.

· Responsible for communicating business related issues or opportunities to next management level

· Performs other duties assigned as needed


Qualifications

· Bachelor’s degree in an engineering and/or health sciences required. Advanced degree preferred (e.g. MS, MBA).

· Minimum of 5 years of experience in the medical device and/or pharma related industry.

· 5-7 years of related experience, including significant experience working in pharmaceutical, consumer, medical device or another highly regulated industry.

· Proven leadership in developing and coaching staff.

· Advanced critical thinking and investigation skills are required.

· Ability to multitask, including ability to understand customer requirements, retrieve relevant information, and provide responses satisfactorily and with immediacy is required. Employee must be able to effectively prioritize and manage multiple activities and responsibilities.

· Ability to understand and follow complex written procedures is required. Candidates should be familiar with general quality management system concepts, including good documentation practice (GDP), corrective and preventive action (CAPA), and document change control practices.

· Ability to function in a team environment and deliver on team objectives is required. Ability to influence and drive change is preferred. Prefer project management and/or process mapping experience.

· Strong Verbal and Communication Skills: Strong written and verbal communication skills are required.

·Must be highly proficient in reading, writing, and speaking the English language. Prefer developed

presentation skills.

· Professional demeanor on the phone and in email is required. Technical writing is a routine part of this position. Strong attention to detail is required.

· Required Computer Skills: Familiarity with computers and Windows-based PC applications. Ability to learn and manipulate complex computer system applications is required. Ability to type at least 50 words per minute (WPM) is required. Experience with word processor software (e.g. Microsoft Word) and internet browsers (e.g. Internet Explorer) are required. Prefer experience with electronic Complaint Management Systems.

· Normally receives no instructions on routine work, but work is reviewed and approved upon request.

· Receives general instruction on new tasks. Detailed initial training on procedures and software is

provided.

· Prefer prior medical device complaint handling experience, or knowledge of medical device regulations.