Senior Post Market Surveillance Specialist

2 weeks ago


Hyderabad, India Winnovate Enterprises Full time

Company Description

Winnovate Enterprises is an emerging and diverse company based in Hyderabad, specializing in a wide range of services tailored to the medical and pharmaceutical industries. Our primary focus areas include regulatory services, seed funding for startups, and the development of cutting-edge products for the medical device sector.


Role Description

This is a full-time on-site role for a Senior Post Market Surveillance Specialist located in Hyderabad. The Senior Post Market Surveillance Specialist will be responsible for the following:


  • Performs maintenance as well as continuous improvements of the Post Market Surveillance (PMS) system.
  • Independently assures timely complaint initiation, investigation/analysis, reportability assessments, and reporting to appropriate regulatory authorities.
  • Evaluates documentation for completeness and consistency and execute additional actions as necessary to close the complaint file.
  • Complete adverse event reporting determinations per geography regulatory requirements for approved devices (US FDA, EU MDD/MDR, PMDA, etc.) in a timely manner.
  • Participate in PMS activities such as generating PMS plans, PMS reports (PMS-R), and/or period update safety reports (PSUR).
  • Review, analyze, interpret, and summarize PMS data; draw conclusions and make appropriate recommendations and decisions.
  • Recognize complaint trends, potential product problems and potential recalls, and initiate immediate remedial action, if appropriate.
  • Prepare reports for management reviews, monthly complaint trend meetings, and other required reports, as requested.
  • Work closely with the Design Quality Engineering team to update Risk Management files when new failure modes or new frequency of occurrence are identified.
  • Review and recommend CAPA/SCAR actions where required to document improvements needed as a result of new failure modes or increases in complaint rates.
  • Interface directly with internal and external customers and regulatory agencies as required.



Qualifications


  • Bachelor’s degree in engineering, life science, or a combination of education and experience providing equivalent knowledge.
  • 6+ years of complaint handling experience and post-market surveillance in the medical device or a regulated industry.
  • Working knowledge and experience with Medical Device Reporting, US FDA 21 CFR 820, ISO 13485, MDSAP, EU MDR/MDD, vigilance reporting requirements, PMDA.
  • Ability to work in a fast-paced environment with multiple tasks/projects.
  • Excellent prioritizing, organizational, and interpersonal skills.
  • A detail-oriented individual with a “can do” attitude and the ability to work in a team environment as well as individually (with minimal supervision).


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