Team Pumpkin

2 hours ago

Bengaluru, India Team Pumpkin Full time

Creating a positive onboarding experience for new clients.- Manage daily activities and tasks for clients by Line Manager.- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.- Responding to clients' requests as they arise in real time.- Maintaining an accurate record of all necessary documents pertaining to the brand.- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services.- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together).- Upsell Always be on the lookout to identify opportunities and convert them to grow revenue.- Ensure that projects are completed on time and within budget.- Coach and support team members to help them meet departmental goals.- Take responsibility for the quality of work, the accuracy of the brief, and the teams output.- Maintain weekly, fortnightly, and monthly reports.- Meeting clients to discuss strategy and report on progress.- Keep ahead of the industrys developments and apply best practices to areas of improvement.- Maintain an orderly workflow according to priorities.- BECOME A PEOPLES PERSON- Exhibit strong leadership skills and inspire your team members.- Stick to the clients brief and the agreed process to deliver effectively.- Utilize your teams productivity keeping the Scope Of Work and allocated budget.- Be all ears to Account Managers and mentors to get the best performance possible.- IMPROVE THE PROCESS- Relentlessly work on improving the internal processes while solving problems along the way.- COMMUNICATE AND COLLABORATE- Manage all business communications.- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the clients brief.SKILLS WE DESIRE:- Develop and maintain existing client relationships.- Excellent organizational and time management skills.- Strong analytical and problem-solving skills.- Effective communication skills.- A+ presentation skills (making PPTs included).- Natural attention to detail.- Financial management and commercial acumen.- Advanced software skills including Proven experience 2 Years in Client Servicing/Account Management, preferably within the BFSI industry.- Excellent communication, interpersonal, and presentation skills (including proficiency in PowerPoint).- Strong organizational and time management abilities.- High attention to detail and analytical thinking.- Demonstrated financial acumen and understanding of managing budgets and revenue.- Experience using productivity and documentation tools like Microsoft Word, Excel, and project management tools.- Ability to balance multiple priorities, manage stakeholder expectations, and drive projects to success. (ref:iimjobs.com)

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    Bengaluru, India Team Pumpkin Full time

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    2 days ago

    Bengaluru, India Team Pumpkin Full time

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    2 days ago

    Bengaluru, India Team Pumpkin Full time

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    2 weeks ago

    Bengaluru, India Team Pumpkin Full time

    As a Visual Designer at Team Pumpkin, you will have the opportunity to work on creative projects that enhance brand storytelling and engagement. You will assist in creating visually compelling content for various digital platforms, helping to elevate our clients' marketing initiatives. Key Responsibilities: Visual Design Creation: Assist in designing...

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    Bengaluru, India Team Pumpkin Full time

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