Solution Consultant

3 months ago

Mumbai, India Seclore Full time

WHO ARE WE?


We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information.


HOW DO WE DO IT?


Seclore’s patent-granted, award-winning technology allows users to control how their information is used - even after it is shared with people within or outside the enterprise. This requires stretching the technology boundaries beyond what might seem possible.

At Seclore, you get to be part of the front lines - defending today's data against tomorrow's threats. 5Bn+ Documents | Serving 2000+ Global Customers | 30+ Countries.


THE ROLE


Solution Consultant

Experience: 3 to 5 Years

Location: Mumbai


Responsibilities:

• Develop a comprehensive understanding of Seclore products and become proficient in all Seclore components.

• Engage directly with US customers and OEM partners to grasp and address their information security challenges by devising tailored solutions compatible with their technology infrastructure.

• Assess the current business processes and scenarios of clients, suggesting or creating custom Seclore solutions to meet their specific requirements.

• Lead discovery sessions with application development teams and business users to comprehend the client's business objectives and system/application needs.

• Conduct interviews and working sessions with process owners from various business units.

• Gain insight into the functional and technical aspects of Seclore and other enterprise applications relevant to these components.

• Document process details, mapping key information regarding document workflow and relevant technologies based on Seclore’s product capabilities.

• Identify applications utilized by different departments of the customer, such as ECM, ERP, custom MIS applications, and core business applications.

• Collaborate with the internal engineering team to communicate existing limitations in integration interfaces and provide essential information to facilitate the development of appropriate interfaces to meet client requirements.

• Work with internal technical experts and engineering teams to handle technical discussions with customer IT teams.

• Manage multiple tasks effectively in a fast-paced environment.

• Understand existing customer usage and use cases, recommending upgrades to the latest product version.


Candidate Requirements:

• Demonstrated ability to manage multiple projects through strong planning and organizational skills.

• Excellent verbal, written, and presentation skills, essential for articulating solution concepts, particularly when working with US customers, especially in North America.

• Strong interpersonal skills with the ability to influence and cultivate effective customer relationships.

• Capability to establish and manage customer expectations and work autonomously on project assignments.

• Willingness to travel, providing on-site consulting services to clients as needed, and the flexibility to work remotely from the office. Skills and Competencies: You should have:

• A technical degree (Engineering, MCA) or business degree (MBA, BBA) from a reputable institute, coupled with 3-5 years of experience in the software/consulting industry.

• General consulting skills including team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning.

• Possession of certifications related to information security, business process management, or IT infrastructure would be advantageous.


Personal Attributes:

• Analytical mindset to identify multiple solutions to a problem and aid in decision-making.

• "Can do" attitude to work within existing constraints and propose innovative ideas.

• Maturity and level-headedness to handle challenging situations while maintaining positive relationships with customers and partners

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