Manager - IT Application Support - Powai
2 days ago
Job Summary:Manager of IT Applications to manage implementation and support of our LOS application. This role involves overseeing the applications, ensuring operational efficiency, optimizing system performance, and aligning IT strategies with business needs also be responsible for managing a team of application and support staff to ensure the smooth operation of critical business systems. Strong functional knowledge of retail business (LAP)Key Responsibilities: Application Management: Oversee Application Portfolio:Manage set of business-critical application, ensuring they meet the needs of the business and operate effectively. Application Life Cycle Management:Manage the full life cycle of applications from initial selection, implementation, upgrades, and enhancements to ongoing support Team Management: Lead Application Support Team:Manage a team of application support specialists, ensuring they are well-trained, motivated and effectively support the applications Coordinate Cross-Functional Teams:Work with business stakeholders and vendors to ensure smooth communication and collaboration in addressing application needs Performance Management:Provide guidance, training, and performance evaluations for team members, ensuring high standards of performance and end user support Implementation & Support: Lead Implementations:Oversee the implementation of new functionality or major updates, ensuring they are delivered on time and meet business requirements Manage Vendor Relationships:Work closely with third-party vendors to manage service levels, resolve technical issues, and ensure vendor solutions meet organizational needs Provide Technical Support:Address complex technical issues escalated by application support (L1) teams, ensuring timely resolution and minimal disruption to business operations Troubleshooting and Incident Management: Incident Management:Ensure the timely resolution of any application-related incidents, minimizing downtime and business disruption Root Cause Analysis:Conduct root cause analysis for recurring issues and implement long-term solutions to prevent them Change Management:Oversee and ensure that all application changes are executed through structured change management processes, minimizing risks. Continuous Improvement: Evaluate New Technologies:Continuously evaluate emerging technologies and trends in application management to recommend improvements and innovations. Process Improvement:Look for opportunities to streamline processes, improve system efficiency, and reduce costs through technology.Experience: 10 Years of experience in IT application managementSkills : Technical Skills: Basic understanding of application architecture, databases (SQL.etc.), and integration points. Strong problem-solving skills and the ability to manage multiple priorities. Strong knowledge of IT application management Knowledge of security protocols, compliance standards, and risk management practices. Excellent leadership, communication, and interpersonal skills.
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Application Support Manager
2 days ago
New Delhi, India CrimsonLogic Full timeApplication Support ManagerResponsibilitiesService management· Manage service level agreements (SLAs) with internal and external teams.· Handle escalations from the support team as needed.· Use/improve proper support models and escalation processes.· Ensure knowledge management consistency and completeness· Manage software release upgrades· Work...
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IT Application Support
2 weeks ago
New Delhi, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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IT Application Support
2 weeks ago
New Delhi, India Mizuho Full timeMizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...
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Head of Sales | Powai, Mumbai
2 days ago
New Delhi, India ConsultBae Full timeRole Overview:We’re looking for a high-performingHead of Salesto build, lead, and scale our buyer experience and sales teams. The ideal candidate combines strategic thinking with strong execution, ensuring exceptional customer trust while driving sales performance.Key Responsibilities: Build, manage, and mentor sales teams across markets Design and...
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Oracle Application Database Administrator
1 week ago
Delhi, NCR, India Tech It Support Full time ₹ 8,00,000 - ₹ 25,00,000 per yearRole & responsibilitiesAdminister the Oracle database supporting EBS R12.Perform backups, recovery, performance tuning, and database patching. o Monitor and optimize database performance to ensure high availability.Implement security policies and manage database users/roles.Support cloning, migration, and disaster recovery drills.Preferred candidate profile
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IT Product Development Manager
3 weeks ago
New Delhi, India Pristine IT Code Pvt Ltd Full timelCompany DescriptionPristine IT Code Pvt Ltd is a fast-growing Information Technology company dedicated to becoming a global leader in IT consulting and services. We specialize in ERP implementation, custom development, mobile applications, Gen-AI, DevOps/Cloud, CRM, HRMS, and low-code development. Our mission is to deliver innovative solutions that meet our...
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Application Support Engineer
3 weeks ago
New Delhi, India Coforge Full time8+ years of experience in application maintenance and support, with a focus on data-driven systems. Experience of managing Cloud Data based applications (preferably Snowflake, Matillion or other ETL tools) especially from Support & Maintenance perspective. Experience with ITSM tools (e.g., ServiceNow, Jira) for tracking Service Requests and enhancements....
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Application Support Analyst
3 weeks ago
New Delhi, India People Prime Worldwide Full timeOur client is a Technology Services provider involved in developing Software Products and providing services to customers. The Company is related to a Singapore based Software Product company with nearly 30 years of track record in providing Enterprise Software Products & Solutions to Clients in various industries.Job Title :Application Support Analyst(.NET...
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HEAD - APPLICATION SUPPORT
3 weeks ago
New Delhi, India SK Finance Ltd Full timeRole Overview:Head of Application Support will lead the enterprise application support function, ensuring seamless operation, performance, and enhancement of mission-critical systems including core lending platforms, CRM, digital channels, and analytics tools. This role demands strategic leadership, technical expertise, and strong stakeholder management to...
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Application Support Specialist
3 weeks ago
New Delhi, India BNP Paribas Full timePosition PurposeThe Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading...
