Bilingual L1 support Lead

7 hours ago


New Delhi, India NEXWARE TECHNOLOGIES PRIVATE LIMITED Full time

Bilingual L1 Support Lead (Japanese + Tamil) – 5+ Years Location:Coimbatore, Tamil Nadu Requirements: Japanese JLPT N3/N2 Tamil (native) + Good English Must be fromTamil Nadu 5+ yearsexperience in L1 support / tech support Tech stack:Java / .NET / Front-End(any one) Tools:ServiceNow, JIRA, Confluence Skills:Bug fixing, change requests, basic development Responsibilities: Provide L1 support to Japanese customers Handle tickets, troubleshoot issues Assist with bug fixes and minor enhancements Coordinate with internal teams



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