HNI Relationship Manager

4 weeks ago

Mumbai, India Talent Sniffers HR Full time
Who We Are


We are a pioneer in the retail and distribution of luxury interior lifestyle products in India for over 20 years. With two flagship stores (Delhi & Mumbai) and a growing national presence through franchise stores, we are expanding rapidly across categories such as Bathroom Wellness, Wooden Flooring, and Kitchens.

We are now looking for a dynamic and well-connected individual to manage and grow our High Net-Worth Individual (HNI) and architect/designer client base in Mumbai.


Job Purpose

As a Senior HNI Sales Manager (Individual Contributor), you will be responsible for developing, nurturing, and managing relationships with HNIs like Bollywood celebs, bureaucrats, architects, and interior designers. You will act as a trusted advisor, ensuring exceptional service and closing high-value sales opportunities across our luxury product portfolio.


Key Responsibilities
  • Develop and execute strategies to grow business from HNIs, architects, and interior designers in Mumbai.
  • Act as a single point of contact for HNI clients, providing personalized service and solutions across Bathroom Wellness, Kitchens, and Flooring.
  • Understand client aspirations and lifestyle needs, and provide consultative, experience-driven selling.
  • Engage in regular client interactions, events, and showroom visits to strengthen relationships and build trust.
  • Collaborate internally with product and operations teams to ensure smooth client experience and timely project execution.
  • Attend industry events, exhibitions, and networking opportunities to enhance brand visibility and client pipeline.
  • Monitor competitor activities and market trends to provide insights for business growth.
  • Prepare and maintain accurate sales reports, forecasts, and client data.

Required Qualifications & Experience
  • 20+ years of experience in luxury sales / business development / HNI relationship management.
  • Proven track record of handling UHNI clients, architects, and luxury projects.
  • Experience in luxury interiors (bathrooms, kitchens, flooring, furniture, lifestyle) or luxury sectors like real estate, hospitality, automobiles, or premium lifestyle brands.
  • Exceptional relationship-building, interpersonal, and communication skills.
  • Strong consultative selling style with ability to close high-ticket transactions.
  • Graduate degree required; MBA or equivalent preferred.


Skills & Attributes
  • High level of professionalism, grooming, and presence to engage with HNI clients.
  • Strong negotiation and problem-solving skills.
  • Ability to manage multiple high-value clients and projects simultaneously.
  • Proficiency in MS Office & CRM tools.


Compensation & Benefits
  • Competitive fixed salary with performance-linked incentives.
  • Opportunity to represent and grow with one of India’s most prestigious luxury interior brands.
  • Direct visibility with senior leadership and future growth potential.


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