Senior IT Engineer

2 days ago

Navi Mumbai, India Growel Softech Pvt. Ltd. Full time

Job Title : Sr. IT Engineer (AV-VC : Network & : Navi Mumbai, : 4-10 Qualification : B.Tech / B.Role Summary :We are seeking a highly skilled Senior IT Engineer (AV-VC Services) to lead the configuration, implementation, maintenance, and support of enterprise-wide Audio-Visual (AV) and Video Conferencing (VC) solutions. The role will focus on ensuring seamless, secure, and reliable virtual communication experiences by managing OEM AV solutions, VC hardware/software, and integrations with platforms like Zoom, Microsoft Teams, Cisco Webex, and Responsibilities :- Design, configure, implement, and support AV and VC solutions across the organization.- Manage installation, upgrades, and troubleshooting of Cisco VC hardware and software.- Integrate VC systems with collaboration platforms (Zoom, Teams, Webex, etc.)- Configure and maintain SIP protocol, RTP, H.323, NAT, and VPN for secure communication.- Perform VPN configuration and management for secure remote collaboration.- Monitor and optimize system performance to ensure high availability and reliability of AV-VC services.- Provide end-user support for VC meetings, events, and townhalls.- Collaborate with cross-functional IT and network teams to ensure interoperability and security.- Maintain documentation of systems, processes, and configurations.- Evaluate emerging AV-VC technologies and recommend upgrades or Skills & Competencies :- Strong knowledge of AV solutions, OEM AV systems, and VC technologies.- Hands-on experience in installation, configuration, and troubleshooting of VC systems.- Expertise in SIP, RTP, H.323, NAT, VPN setup & configuration.- Familiarity with Cisco VC hardware and AV infrastructure.- Experience with integration of collaboration platforms (Zoom, Teams, Webex, etc.)- Strong problem-solving, analytical, and troubleshooting abilities.- Excellent communication and interpersonal skills for end-user Skills :- Experience with enterprise-level AV/VC deployments in large organizations.- Knowledge of networking protocols and security practices in AV-VC environments.- Certification in relevant OEM AV or Cisco technologies (preferred but not mandatory) (ref:hirist.tech)

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