Senior IT Engineer

1 week ago

Navi Mumbai, India Growel Softech Pvt. Ltd. Full time

Job Title : Sr. IT Engineer (AV-VC : Network & : Navi Mumbai, : 4-10 Qualification : B.Tech / B.


Role Summary :


We are seeking a highly skilled Senior IT Engineer (AV-VC Services) to lead the configuration, implementation, maintenance, and support of enterprise-wide Audio-Visual (AV) and Video Conferencing (VC) solutions. The role will focus on ensuring seamless, secure, and reliable virtual communication experiences by managing OEM AV solutions, VC hardware/software, and integrations with platforms like Zoom, Microsoft Teams, Cisco Webex, and Responsibilities :


- Design, configure, implement, and support AV and VC solutions across the organization.


- Manage installation, upgrades, and troubleshooting of Cisco VC hardware and software.


- Integrate VC systems with collaboration platforms (Zoom, Teams, Webex, etc.)


- Configure and maintain SIP protocol, RTP, H.323, NAT, and VPN for secure communication.


- Perform VPN configuration and management for secure remote collaboration.


- Monitor and optimize system performance to ensure high availability and reliability of AV-VC services.


- Provide end-user support for VC meetings, events, and townhalls.


- Collaborate with cross-functional IT and network teams to ensure interoperability and security.


- Maintain documentation of systems, processes, and configurations.


- Evaluate emerging AV-VC technologies and recommend upgrades or Skills & Competencies :


- Strong knowledge of AV solutions, OEM AV systems, and VC technologies.


- Hands-on experience in installation, configuration, and troubleshooting of VC systems.


- Expertise in SIP, RTP, H.323, NAT, VPN setup & configuration.


- Familiarity with Cisco VC hardware and AV infrastructure.


- Experience with integration of collaboration platforms (Zoom, Teams, Webex, etc.)


- Strong problem-solving, analytical, and troubleshooting abilities.


- Excellent communication and interpersonal skills for end-user Skills :


- Experience with enterprise-level AV/VC deployments in large organizations.


- Knowledge of networking protocols and security practices in AV-VC environments.


- Certification in relevant OEM AV or Cisco technologies (preferred but not mandatory)


(ref:hirist.tech)

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