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Architect - Digital Workplace

3 months ago

Gurugram, India Airtel Digital Full time

Bharti Airtel is looking for a seasoned and accomplished DWS expert who is responsible for engineering and operation. We support over 50,000 colleagues with the productivity tools and devices they use every day in their work. Our mission is to deliver an easy to use and seamless experience, focusing on proactive and predictive IT to drive down reactive incidents, fix issues before they cause impact and delight our colleagues with a world class experience.


As a Collaboration and Productivity Engineer, you will be part of the team responsible for building, maintaining, and optimizing Bharti Airtel’s employees in collaboration and productivity tools and services.


Strategic Planning:

  • Develop a holistic digital workplace architecture that aligns with organizational goals and strategies.
  • Conduct assessments of current digital workplace capabilities and identify gaps and opportunities for improvement.
  • Stay abreast of industry trends, emerging technologies, and best practices to inform the digital workplace strategy.
  • Design a strategy that delivers user demands, considers latest tech trends, balances the cost and ease of operations.


Solution Design and Integration:

  • Design and architect digital workplace solutions, including collaboration tools, communication platforms, and productivity software.
  • Ensure seamless integration of new solutions with existing IT infrastructure and applications.
  • Develop and maintain architectural blueprints, technical documentation, and guidelines.


Implementation and Deployment:

  • Lead the deployment of digital workplace solutions, ensuring they meet business requirements and technical standards.
  • Collaborate with IT, HR, and other departments to design user focused solutions.
  • Ensure scalability, reliability, and security of digital workplace solutions.


Change Management and Adoption:

  • Develop and implement change management plans to facilitate the adoption of new digital workplace tools and practices.
  • Create training programs and resources to educate employees on new technologies.
  • Provide ongoing support and address issues related to digital workplace adoption.


Collaboration and Communication:

  • Serve as a liaison between business units, IT, and external vendors to ensure alignment and effective communication.
  • Promote a culture of collaboration and continuous improvement within the organization.
  • Facilitate workshops and meetings to gather requirements, present solutions, and gather feedback.


Monitoring and Optimization:

  • Monitor the performance and usage of digital workplace solutions.
  • Collect and analyze data to identify areas for optimization and improvement.
  • Implement enhancements based on user feedback and evolving business needs.