Digital Network Administrator

3 weeks ago

Guntur, India Xped pvt Ltd Full time

Role : Digital Network - AdministratorRole Responsibilities :- Oversee the management and execution of network technology initiatives, ensuring successful technology rollouts and team readiness.- Troubleshoot network issues, referring to KEDBs and knowledge bases to resolve known or repetitive issues.- Provide escalated support to end-users on ICT issues and requests, such as hardware, software, network, and cloud services.- Install, configure, and update infrastructure systems and services.- Monitor and maintain the performance and security of systems and services.- Assist with the implementation and testing of new solutions and upgrades.- Document and update procedures, policies, and manuals, and maintain accurate records of assets and inventory.- Participate in regularly scheduled after-hours monthly maintenance windows to perform system firmware/software patching and/or infrastructure updates that requires system downtime outside of business hours.- Provide support to other regional locations of the company as required, which may also include a time-shift of working hours to accommodate.- Escalate unresolved issues to L3 Network SMEs, supporting the process and coordinating with third-party vendors when necessary.- Ensure process compliance by tracking and updating tickets, preparing shift handover reports, and maintaining SLA adherence.- Design, implement, and maintain network infrastructure including routers, switches, and firewalls.- Monitor network performance and troubleshoot issues to ensure optimal uptime.- Configure and manage VPNs, LANs, and WANs.- Perform regular network assessments and security audits.- Collaborate with other IT staff to optimize network resources and improve efficiency.- Document network configurations, changes, and procedures.- Provide technical support and guidance to users regarding network-related issues.Skills :- Bachelor's degree in Computer Science, Information Technology, or related field.- 5-15 years of experience in network administration or related role.- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).- Experience with network security measures and tools (firewalls, intrusion detection systems).- Proficiency in configuring and managing routing and switching devices.Job Requirements :- B.Sc in Chemistry or related field; postgraduate qualification is a plus.- Certifications like CCNA, F5 Certified Admin, Riverbed RCSA-W, ZIA Admin, or Prisma SD-WAN are desirable.- Proficiency in network administration, security management, WAN optimization, and troubleshooting.- Strong communication and process management skills for effective coordination with vendors and internal teams. (ref:hirist.tech)

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