Customer Success
2 weeks ago
Company DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services with HappyLocate.Key Responsibilities:Customer Interaction Respond to customer inquiries via Phone, Email and ChatHandle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficientlyFollow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the processEnsuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintainedFollowing the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customerQualifications needed:1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving IndustryExcellent verbal and written communication skillsAbility to multitask and manage time effectivelyProficiency in Excel and PowerPoint
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Customer Success Associate
3 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We’re scaling rapidly with customers and ecosystem partners across India.Role Overview We’re looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You’ll work closely with product & sales teams and...
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Customer Success Associate
2 weeks ago
New Delhi, India OneCap Full timeOneCap is a VC backed AI-powered FinOps startup that helps businesses streamline finance operations. We're scaling rapidly with customers and ecosystem partners across India.Role OverviewWe're looking for Customer Success Associates with 1+ year of experience in finance or customer-facing roles. You'll work closely with product & sales teams and customers to...
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Customer Success Intern
3 weeks ago
New Delhi, India Graphy Inc. Full timeCustomer Success InternLocation: On-site | Bengaluru, KarnatakaTimings: 11:00 AM - 8:00 PMStipend: INR 20,000 per monthCompany: Graphy Inc.Company Website: https://graphy.comAbout Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and...
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation: Hyderabad, India (Full-time, Onsite)About Track3DAt Track3D, we’re building the future of construction monitoring with our Reality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Associate
3 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success Associate Location:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform . By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes,...
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Customer Success Associate
4 weeks ago
New Delhi, India Track3D Full timeJob Description: Customer Success AssociateLocation:Hyderabad, India (Full-time, Onsite)About Track3D At Track3D, we’re building the future of construction monitoring with ourReality Intelligence Platform. By turning real-time visual data into AI-powered insights, we help owners, general contractors, and trade partners track progress, reduce disputes, and...
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Customer Success Intern
4 weeks ago
New Delhi, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: https://graphy.comAbout Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed...
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Customer Success Manager
4 weeks ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
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Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
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Customer Success Manager
1 week ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
