Associate Director of Operations

4 weeks ago


Sahibzada Ajit Singh Nagar, India Jorie AI Full time

Associate Director Operations will be responsible for driving strategic initiatives, ensuring compliance with industry regulations, and fostering a culture of continuous improvement. The successful candidate will possess a deep understanding of RCM operations, a track record of successful leadership, and the ability to collaborate across diverse teams. He will play a critical role in overseeing and optimizing the operational aspects of the business.


Job Description


  • Develop and execute a strategic vision for RCM operations that aligns with the company's overall objectives.
  • Drive initiatives to enhance operational efficiency, reduce costs, and improve service quality.
  • Oversee end-to-end healthcare operations, optimizing workflows and improving overall performance.
  • Ensure compliance with healthcare regulations and industry standards, staying abreast of changes and proactively implementing necessary adjustments.
  • Collaborate with internal stakeholders to streamline processes and enhance service delivery capabilities.
  • Collaborate with clients to understand their unique needs and expectations, ensuring the delivery of high-quality services that exceed client satisfaction.
  • Provide strong leadership to the operations teams, fostering a culture of collaboration, innovation, and accountability.
  • Develop and mentor a high-performing team, promoting professional growth and succession planning.
  • Establish and monitor key performance indicators (KPIs) to measure and improve operational performance.
  • Utilize data analytics to identify trends, make informed decisions, and drive operational excellence.
  • Champion a culture of continuous improvement by implementing best practices, process optimizations, and technology enhancements.
  • Identify opportunities for innovation and automation to enhance operational efficiency.
  • Manage day-to-day operations and ensure that deliverables are being met (including quality parameters)
  • Lead cross-functional strategic planning activities to plan budgets, expansion plans and operational plans (service design, operations costs, hiring, etc.).
  • Identifying process gaps and initiate discussions with client and should be able to effectively articulate the benefits.
  • Managing Monthly Invoices and P&L.
  • Overall production planning and monitoring and Day to day management of client deliverables and escalation


Candidate Profile


  • Minimum 15+ years of operations experience in RCM Industry in both Physician and Hospital Billing.
  • Should have excellent MS Office skills (especially Excel & PPT)
  • Coach & mentor teams, share knowledge & best practices.
  • Excellent communication & Interpersonal skills, ability to cultivate & maintain relationships.
  • Should be good in PowerPoint presentations, Excel with a knack of working on data
  • analysis, crunching and data-oriented skillset.
  • Successful track record in growing and inspiring large teams, with proven ability to select,
  • attract, motivate, retain, and develop leaders and team members.
  • Successful track record of improving performance against quality, efficiency, and
  • effectiveness metrics, and meeting/exceeding contractual service level performance
  • requirements.
  • Proven track record of building strong relationships with stakeholders
  • Analytical acumen and the ability to streamline complex processes



  • Sahibzada Ajit Singh Nagar, India TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Sahibzada Ajit Singh Nagar, India Indian School of Business Full time

    Job Purpose -Provide leadership to the administration, business development, learning and research activities of the Munjal Institute for Global Manufacturing.Job Outline - coordinate and manage research projects in the manufacturing ecosystemand support the conduct of the one-year Advanced Management Program in Operations and Supply Chainparticipants for...


  • Sahibzada Ajit Singh Nagar, India Jorie AI Full time

    Title - Process Associate/Sr Process AssociateDepartment - ARShift - NightLocation - MohaliEducation - GraduationExperience - Minimum 1 yearSummaryThe AR Associate is responsible for the accounts receivables aspects of the client-focused revenue cycle operations and must display in-depth knowledge and execute all standards operating procedures (SOPs) as well...

  • Computer Operator

    4 weeks ago


    Sahibzada Ajit Singh Nagar, India Jupiter Aqua Lines Ltd Full time

    Must enforce and maintain a secure computer room environment - May be involved with projects for other departments utilizing software programs as Access, Excel, Power Point, and Word - The above task listing only highlights some responsibilities and should not be considered all-inclusive - Operating computers by entering commands through the main console -...

  • Warehouse Associate

    4 weeks ago


    Sahibzada Ajit Singh Nagar, India Warehouse And Logistics Full time

    Job Requirements Job Title: Warehouse AssociateCompany Name: Warehouse & LogisticsLocation: Mohali, PunjabSalary: ₹8,300 - ₹25,000 per monthEmployment Type: Full TimeJob Description:Warehouse & Logistics is seeking enthusiastic and dedicated Warehouse Associates to join our team in Mohali, Punjab. As a Warehouse Associate, you will play a vital...

  • Senior Executive II

    4 weeks ago


    Sahibzada Ajit Singh Nagar, India Fresenius Medical Care, Asia Pacific Full time

    Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX)– these are...


  • Sahibzada Ajit Singh Nagar, India RChilli Inc. Full time

    JobSummary:We are seeking a highlymotivated and experiencedPartnershipDirectorto drive our B2B business developmentefforts in the USA Canada Asia Pacific Middle East and othergeographies. As the Partnership Director you will be responsiblefor identifying cultivating and managing strategic partnershipswith key businesstobusiness (B2B) entities.Thisrole...

  • Operations Manager

    3 weeks ago


    Sahibzada Ajit Singh Nagar, India Jorie AI Full time

    Manager /Sr ManagerManager – AR is responsible managing and guiding a team of AR associates who will be responsible for analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This role involves process management, interaction with the client for all planning and process improvements...

  • Associate

    3 weeks ago


    Sahibzada Ajit Singh Nagar, India Indian School of Business Full time

    Job Purpose Process Management for material and efficient management of payment cycles to vendorsJob Outline The individual will be responsible for process management for material, invoice posting and lead time reduction, generating MIS, vendor management and management of cab and hotel reservation service.Job...


  • ajit, India Indian School of Business Full time

    Job Purpose - Provide leadership to the administration, business development, learning and research activities of the Munjal Institute for Global Manufacturing. Job Outline - coordinate and manage research projects in the manufacturing ecosystem and support the conduct of the one-year Advanced Management Program in Operations and Supply Chain participants...


  • Sahibzada Ajit Singh Nagar, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Engineering Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....


  • Sahibzada Ajit Singh Nagar, India Promax Legal Solutions Pvt Ltd Full time

    Job Description for Backend Software Engineer / DeveloperExperienced in :- Web Application Development using Python and associated frameworks (FastAPI, Flask)- Working with NoSQL/SQL database (MongoDB, PostgreSQL)- Designing server-side applications and systems- Containerising applications using dockerPreferred Experience in :- Building and working with Text...


  • Sahibzada Ajit Singh Nagar, India SUN PHARMA Full time

    RESPONSIBILITY : • To follow the current good manufacturing practices and all the relevant SOPs. To follow the gowning procedure as per the respective SOP and maintain good personal hygiene. Manufacturing of products as per the laid down procedures and manufacturing instructions. To operate and clean the compression complex & general...


  • Sahibzada Ajit Singh Nagar, India Suffescom Solutions Pvt. Ltd. Full time

    Job Description Technologies: PHP, MySQL, PostgreSQL, Ajax, jQuery, JavaScript, HTML5, Bootstrap, CSS3, Angular, Vue.js, Git, Bitbucket Expertise : YII, Laravel , CI, Squarespace, Wix, WordPress, Rest API's, Custom Payment SDK Integration, Treasury Payment Gateway Integration, Digital Signing/ESigning, Server Handling Medium Expertise : Ionic,...

  • Operation Executive

    3 weeks ago


    Singh Nagar, Ludhiana, Punjab, India Find Your Kicks India Full time

    Operations Executive express their operations strategies and objectives to make sure that the company which they are working for reaches its target and operates effectively. - Assisting various other higher executives and also the owner of the company or may be the company's Board Of Directors. - They might also be given the responsibility for the complete...


  • Sahibzada Ajit Singh Nagar, India Indian School of Business Full time

    Social Media Manager – Marketing and Communications Department, ISBAbout the Department and the Role - The Marketing and Communications Department at ISB leads brand building initiativesfor the school. It supervises and directs the workflow of the school's outreach throughmarketing channels (website, events, social media, online, print, etc.), advertising,...

  • Head Microbiology

    4 weeks ago


    Sahibzada Ajit Singh Nagar, India SUN PHARMA Full time

    Job Summary : Responsible for Oversight and Monitoring of Microbiology Laboratory at the site. This position shall be responsible to assure Microbiological quality of products manufactured at site and distributed to global markets.Essential Job Functions:Provide leadership and direction to ensure achievement of all Quality, Microbiological goals.Organize...


  • Sahibzada Ajit Singh Nagar, India RChilli Inc. Full time

    JobSummary:We are seeking a highlymotivated and experiencedPartnershipDirectorto drive our B2B business developmentefforts in the USA Canada Asia Pacific Middle East and othergeographies. As the Partnership Director you will be responsiblefor identifying cultivating and managing strategic partnershipswith key businesstobusiness (B2B) entities.Thisrole...

  • Cloud Engineer

    4 days ago


    Sahibzada Ajit Singh Nagar, India Alkye Full time

    Here's the revised job description for a Cloud Engineer specializing in Google Cloud, with the AWS references removed:Alkye Services is expanding its technical team and is seeking a dedicated Cloud Engineer with a specialization in Google Cloud Platform (GCP). As part of our commitment to innovation and excellence, we aim to leverage cutting-edge cloud...


  • Sahibzada Ajit Singh Nagar, India Roundglass Full time

    You will be responsible for the deployment of contemporary scientific processes and techniques in the domain of injury management and rehabilitation function for athletes in RoundGlass Sports. You will engage with stakeholders from the Sports business unit and leverage functional knowledge from the domain of sports science, physiotherapy, and related...