Clinical Care Coordinator

1 month ago


Chennai, India PreludeSys Full time

As a Clinical Care Coordinator, you will:

  • Verify patient call details through IVR.
  • Assign specific providers to patients based on symptoms and availability.
  • Utilize appropriate tools and applications.
  • Coordinate between patients and providers to set up treatment.
  • Escalate issues as necessary.


Skills Required:

  • Minimum of 1+ years of experience in interacting with US patients and US providers.
  • Good knowledge of medical terminologies.
  • Excellent communication skills.
  • Strong listening and follow-through skills.
  • Organizational skills with the ability to coordinate with different stakeholders.
  • Strong dedication to delivering excellence in customer satisfaction.
  • Have Empathy and patience.
  • Must have international calling experience.



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