Recruitment Lead
11 hours ago
ResponsibilitiesTeam Leadership & Operational Oversight:- Lead, guide, and mentor a team of recruitment administrators supporting high-volume US hiring operations.- Allocate tasks, monitor team performance, and ensure adherence to Service Level Agreements (SLAs).- Provide ongoing coaching, create development plans, and foster a culture of accountability and excellence.Recruitment Process Management:- Oversee all administrative aspects of the hiring lifecycle, including interview coordination, offer release, background verification workflows, and onboarding support.- Ensure timely execution of daily recruitment tasks in line with established process guidelines.- Coordinate closely with recruiters to ensure smooth candidate experience and timely progression through hiring stages.Compliance & Data Integrity:- Ensure data accuracy, completeness, and compliance within the Applicant Tracking System (ATS).- Monitor and enforce compliance with US labor laws, Equal Employment Opportunity (EEO) guidelines, internal audit requirements, and organizational security standards.- Maintain proper documentation and audit trails for all processes.Stakeholder Collaboration:- Work closely with recruiters, hiring managers, and HR business partners to streamline workflows and remove bottlenecks.- Facilitate cross-functional communication to ensure alignment on hiring priorities and process changes.- Act as the point of contact for escalations related to scheduling, onboarding, or operational challenges.Process Optimization & Reporting:- Track and report recruitment metrics, dashboards, and operational KPIs to leadership.- Identify gaps, inefficiencies, and automation opportunities within the hiring workflow.- Lead continuous improvement initiatives to enhance productivity, reduce turnaround time, and strengthen data accuracy.- Update and maintain standard operating procedures (SOPs), process documents, and training materials.Vendor & Tool Management:- Manage relationships with external vendors, including background verification partners, job boards, and onboarding technology platforms.- Ensure timely resolution of vendor-related issues and consistent service delivery.Training & Support:- Provide training, onboarding, and refresher sessions for new team members on ATS systems, process workflows, and compliance requirements.- Support stakeholders by offering guidance on process updates, new tools, and best practices.Required Skills & Qualifications:- 7-12 years of experience in recruitment operations, HR shared services, or talent acquisition supportspecifically for US hiring.- Strong understanding of US hiring processes, compliance requirements, EEO, and labor regulations.- Hands-on experience with Applicant Tracking Systems (ATS) such as Workday, Taleo, iCIMS, SuccessFactors, Greenhouse, or similar.- Proven ability to lead teams, run operations, and manage high-volume recruitment workflows.- Excellent communication, stakeholder management, and problem-solving skills.- Ability to analyze recruitment data, track SLAs, and generate operational reports.- Strong process mindset with experience in documentation, SOP creation, and continuous improvement.- Vendor management skills with exposure to background check and onboarding partners.- High attention to detail, organizational skills, and capability to manage multiple priorities (ref:iimjobs.com)
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