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Desktop Management

4 weeks ago

Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Greetings from TCS Job Title: Desktop Management - Infrastructure Services (IS) Location: Chennai Experience Range: 5 - 8 Years Minimum Qualification: 15 years of full-time education Job Description TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul. What we are looking for Required Technical Skill Set: Desktop Admin Must Have: Good Knowledge on SCCM and JAMF Architecture. Knowledge on SCCM and JAMF Reporting and software compliance. Knowledge of Managing Systrack or NextThink. Ability to resolve end users' issues related to system performance, Software deployment. Knowledge on scripting like VB Script, Powershell, Auto IT, Bash Script. Knowledge and experience of Modern Workplace solutions, including windows 10, Enterprise Mobility + Security, Intune. Knowledge on ITIL Standards in IT Infrastructure Management. Application Packaging with tools like SCCM, orca and Admin studio ü Strong knowledge of Windows operating system. Extensive experience in Deployment of applications to user machines remotely through SCCM and JAMF. OS creation/deployment on Microsoft Windows 10 lifecycle including In Place Upgrade. Able to work on VDI creation request. Knowledge on ITSM tools like Service now. Strong Knowledge in troubleshooting the issues related to Patch and application Failures. Knowledge on SCCM and JAMF error logs behavior. Able to find and mitigate the vulnerability in the workstations. Knowledge on MS Teams, One Drive and O365 functionality. Bitlocker and Filevault Knowledge. Good to Have: Software metering and MECM Functionality. Experience in upgrading the Windows OS, SCCM architecture and JAMF. Knowledge on Windows 11 Migration ü Intune and MECM-CMG architecture knowledge. Able to write script to reduce the commonly occur issues.