Network Manager

3 months ago


Gurugram, India Fareportal Full time

Title: Network Manager

Location: Gurgaon, India


Job Description


Who We Are:

Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 600 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.

Fareportal is one of the leading sellers of airline tickets in the United States. We are a progressive company that leverages technology and expertise to deliver optimal solutions for our suppliers, customers, and partners.


FAREPORTAL HIGHLIGHTS:


  • Fareportal is the number 1 privately held online travel company in flight volume.
  • Fareportal partners with over 600 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
  • 2019 annual sales exceeded $5 billion.
  • Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
  • Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.



Role Overview & Responsibilities:


The Network Manager will work as a member of the IT – Engineering team at Fareportal. In this role, the person has below primary functions:


  1. Partner with Development, Database, Security, and DevOps team members in the architecture, implementation, and run time operations of server, platform, network, storage systems, load balancers, and other infrastructure components.
  2. Will communicate with a wide variety of audiences (business, technical, and all levels of management)
  3. Design, implement, plan and manage the network infrastructure, including components such as firewalls, switches, WLAN, routing, SDWAN, etc.
  4. Stay on the cutting edge of new tech and do knowledge transfers within the team to make sure everyone is in sync with the knowledge to run and maintain infrastructure.
  5. Develop processes for improving operational efficiencies, as well as identifying/implementing automation tools for existing manual processes.
  6. Build and manage a library of Engineering documentation, ensuring the promulgation of the Network design patterns, their integration into applications, and all Network infrastructure standards to all Fareportal Engineering teams.
  7. Prepare technical reports, and instructional manuals as documentation of network design and operational requirements.
  8. IT Security/Audits, KPIs and SLAs
  9. Coordinate with information security governance team to align IT infrastructure with established standards.


Required Skills and Qualifications:


To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  1. Minimum of 10 years of experience as a Network Manager/Architect.
  2. Experience defining business requirements, translating them into technical tasks, and producing detailed network and functional designs.
  3. Deep knowledge of modern networking technologies and software defined networking concepts in both data center and distributed office environments.
  4. Expert level experience defining the network architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.
  5. Hands on experience building out and managing data centers, including rack layouts, managing power within specifications, and proper cable management.
  6. Experience in Network designing and architecting new network technologies.
  7. Experience in Layer 2 and Layer 3 Protocols, VPN i.e. BGP, OSPF, STP/RSTP/MSTP, IPSec, SSL VPN
  8. Experience building MPLS, AWS direct connect, Azure Express route, automation and scripting in cloud and on-premises.
  9. Troubleshooting and Configuration from scratch is a must (Fortinet, Juniper, Cisco)
  10. Have experience working in Hyper-V, Bare Metal, AWS, Azure, CISCO, Juniper environments.


Preferred Skills :

  1. Management and supervisory skills along with Analytical and problem-solving skills.
  2. Effective written, communications skills & decision-making skills
  3. Team building skills, people & time management skills.
  4. Process & Service Improvement skills · End user experience & CSAT elevation skills.
  5. Ability to stay focused on core responsibilities while successfully handling a wide spectrum of stakeholder requests.



Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice.


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