
Twixor - IVR Asterisk Developer
1 week ago
Job Overview :
As a mid-level position, the role demands maximum 6 years of experience and involves developing innovative solutions in the realm of Interactive Voice Response systems.
This is a full-time position offering an opportunity to contribute to cutting-edge digital transformation Overview :
With a global presence and renowned clientele including several Fortune 500 companies, Twixor leverages intelligent business process automation to enhance customer experience and operational efficiency. Headquartered in Singapore with a strong presence in India, Twixor is a leader in IT Services and IT Consulting, specializing in low-code Digital Process And Skills :
- Hands-on experience in IVR to API Integration to enable seamless data exchange and service execution (Mandatory skill).
- Expertise in AGI (Asterisk Gateway Interface) scripting and custom application development (Mandatory skill).
- Strong knowledge of FreePBX for managing phone systems and facilitating communications.
- Experience with Session Initiation Protocol (SIP) for managing voice, video, and messaging communication
sessions.
- Skilled in IVR Design to create intuitive and efficient user experiences for callers.
- Expert in configuring and managing Asterisk Dial Plan (extensions.conf) for efficient call routing and management.
- Proficiency in Call Flow Development, including designing and implementing intuitive call :
- IVR Design
- IVR to API Integration
- AGI (Asterisk Gateway , Asterisk Dial Plan (extensions.conf), Call Flow Development.
Roles And Responsibilities :
- Integrate IVR systems with web APIs to facilitate seamless data transactions and service automation.
- Collaborate with cross-functional teams to design and implement efficient call flows and dial plans.
- Customize AGI scripts to support specific business requirements and improve service delivery.
- Monitor and troubleshoot IVR application issues to ensure optimal system performance and reliability.
- Participate in code reviews and technical discussions to enhance product quality and team knowledge base.
- Stay updated with the latest trends and advancements in IVR and telecommunication technologies to implement innovative solutions.
- Provide technical support and training to users and stakeholders to maximize system utilization.
Work Location : Chennai (Work home Office).
Notice Period : Below 30 days.
(ref:hirist.tech)
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