Team Lead

1 week ago


New Delhi, India TP Full time

We are actively hiring for International Process (Claims - Team Leader)Job description Designation- Team Lead Location- Mumbai (Goregaon) ⏲️ Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days Working with 2 rotational week offs Salary up to- 7- 7.5 lpa♂️ ➡️️ Immediate Joiners Preferred♀️Responsibilities-* Customer Service, Customer Support, and Customer Service Management skills * Experience in achieving and maintaining high levels of Customer Satisfaction * Excellent verbal and written Communication skills * Experienced in Insurance, Property Management and Claims Adjudication. * Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality. * Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness. * Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices. * Collaborate with other teams to resolve issues related to rostering, contact center operations, BPO operations, call center operations, team handling, TL responsibilities. * Ensure compliance with company policies and procedures while driving business growth through innovative solutions.Interested candidates can connect for further details- shamina.sayyed@teleperformancedibs.com


  • Team Lead

    3 weeks ago


    New Delhi, India Voitekk Softsol Pvt Ltd Full time

    Company DescriptionVoitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined leading-edge...

  • Team Lead

    3 weeks ago


    New Delhi, India Voitekk Softsol Pvt Ltd Full time

    Company Description Voitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined...

  • Team Lead

    4 days ago


    New Delhi, India Valkyrie People Consulting Full time

    Position: Team Lead – Remote RecruiterLocation: Remote (Work from Home)Company: Valkyrie People ConsultingEmployment Type: Full-timeAbout Us:Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...

  • Team Lead

    4 days ago


    New Delhi, India Zensar Technologies Full time

    ZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECTDear Aspirant, Greetings from Zensar!!We are a technology consulting and services company with over 11,500 associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. We focus on conceptualizing, designing,...


  • New Delhi, India Team Pumpkin Full time

    ROLE OVERVIEW As theLead – Account Management , you will be the strategic driver behind key client relationships, overseeing Account Managers and ensuring exceptional service delivery. This role demands strong leadership, client-handling expertise, and a proactive mindset to foster business growth. You will serve as the bridge between clients and internal...

  • Team Lead

    1 week ago


    New Delhi, India slice Full time

    About the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We’re a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you’re passionate about leading teams, staying on top of regulatory...

  • Team Lead

    1 week ago


    New Delhi, India slice Full time

    About the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We're a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you're passionate about leading teams, staying on top of regulatory...

  • Team Lead

    1 week ago


    New Delhi, India GrayQuest Full time

    Company Description GrayQuest is India's leading education-focused fintech company providing innovative SAAS, payment, and BNPL solutions for educational institutions. Our flagship offering allows students and parents to pay education fees in affordable monthly installments at no extra cost, while availing additional benefits like insurance. Currently,...

  • Team Lead

    4 days ago


    New Delhi, India slice Full time

    About the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We’re a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you’re passionate about leading teams, staying on top of regulatory...

  • Team Lead

    12 hours ago


    New Delhi, India Webknot Technologies Full time

    Job Title: Team LeadExperience: 6–8 YearsEmployment Type: Full-Time (On-site)Location: BangaloreAbout the Role:We are looking for an experienced Engineering Manager with strong technical expertise and excellent client-facing skills. The ideal candidate will have a background in a service-based organization, experience leading technical teams, and the...