Area Manager

1 week ago

Bengaluru, India Zolo Full time

Role: Area Manager

Location: Pune


Your role in detail

PnL Ownership:

  • Drive profitability for all properties in the city/market, ensuring revenue

growth and cost control.

  • Implement strategies to maximize occupancy, enhance customer experience,

and optimize operational efficiency.


Leadership:

  • Lead a diverse team including Sales, Operations, and Supply Managers
  • Foster a culture of accountability, teamwork, and excellence, providing

coaching and support for team growth.


Strategic Planning:

  • Develop and execute a market-specific growth strategy aligned with the

company's objectives.

  • Identify new opportunities for expansion and improvement in service delivery.


Sales Management:

  • Lead sales initiatives to drive bookings, optimize occupancy rates, and

increase revenue.

  • Collaborate with the sales team to set targets, monitor performance, and

enhance conversion rates.


Operations Management:

  • Oversee daily operations across all properties, ensuring high standards of

service and customer satisfaction.

  • Implement processes to streamline operations, reduce costs, and enhance

efficiency.


Supply & Property Acquisition:

  • Identify and acquire new properties to expand the student housing portfolio.
  • Build relationships with property owners and negotiate favorable terms for

long-term leasing.


Vendor Management:

  • Manage vendor relationships, including housekeeping, food partners,

maintenance, and security.

  • Ensure quality service delivery, timely issue resolution, and compliance with

SLAs.


Performance Management:

  • Monitor key performance indicators (KPIs) across properties, analyzing data to

identify trends and improvement areas.

  • Set performance goals for the team, provide feedback, and implement

corrective actions as needed

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