Generative AI Production Support Lead

3 weeks ago


Hyderabad, India Congregate Technologies Full time

Experience :

- 4+ years of experience in IT support, with at least 2+ years in AI/ML production support (L1/L2).

- Proven leadership experience managing offshore teams and handling critical production support tasks.

Technical Expertise :

- Knowledge of Generative AI technologies (e.g, GPT) and their operational management.

- Proficiency in AI/ML model deployment, monitoring, and troubleshooting.

- Hands-on experience with cloud platforms (AWS, GCP, Azure) and containerization technologies (Docker, Kubernetes).

- Strong understanding of CI/CD pipelines, logging, and monitoring tools (e.g, Prometheus, Grafana, ELK stack).

Problem-Solving Skills :

- Excellent troubleshooting and problem-solving abilities for complex AI production issues.

- Ability to manage high-priority incidents and coordinate with cross-functional teams effectively.

Communication :

- Strong written and verbal communication skills for reporting, updates, and collaboration with both technical and non-technical stakeholders.

- Ability to document technical information clearly and concisely.

Preferred Qualifications :

Education :

- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.

Certifications :

- ITIL Certification (V3 or V4) or other relevant certifications in IT support and management would be an added advantage.

(ref:hirist.tech)

  • Hyderabad, India DoublU Pty Ltd Full time

    Job Role : GenAI Production L1/L2 Support Offshore Lead. Experience : 6 to 9 years. Notice Period : 30 Days Max. Location : Hyderabad.- Lead the Offshore Support Team : Manage and mentor a team of L1 and L2 support engineers to ensure timely and effective issue resolution for GenAI-based production systems.- Incident Management : Oversee the timely...


  • Hyderabad, Telangana, India Foundation AI Full time

    **Overview of Foundation AI**Foundation AI is a cutting-edge organization that utilizes innovative generative models to automate document-dependent workflows. Our mission is to provide unparalleled solutions to our clients, leveraging the power of artificial intelligence.**Salary and Benefits**The salary for this position is estimated at **$160,000 -...


  • Hyderabad, Telangana, India myGwork Full time

    This is a technical product leadership role that focuses on building bar-raising generative AI assistance into customers' daily lives. We are looking for a Senior Product Manager with experience and passion to drive impact across tech, science, design, and engagement challenges of defining and scaling proactive assistance for generative AI use cases.About...


  • Hyderabad, Telangana, India Foundation AI Full time

    Job OverviewWe're seeking a highly skilled and motivated Data Science Lead to join our team at Foundation AI. As a key member of our data science team, you will play a crucial role in developing and implementing cutting-edge generative models and algorithms to solve complex problems and generate high-quality outputs.


  • Hyderabad, Telangana, India myGwork Full time

    About the RoleWe are seeking a seasoned Technical Product Lead to join our Alexa Customer Journeys team in Irvine, CA. As a key member of our team, you will drive the development and implementation of personalized, proactive recommendations at scale for all Alexa customers.This is an exciting opportunity to leverage your expertise in Generative AI and...


  • Hyderabad, Telangana, India Flock AI Full time

    About Flock AI: Flock is a venture-backed AI-powered visual commerce partner built specifically for the retail industry. Our platform creates lifelike AI-generated model content, enables personalization across various channels, and tracks visual analytics to optimize content performance. We help brands communicate with their customers in a highly...

  • Product Manager

    1 month ago


    Hyderabad, India Anlage Infotech (I) Pvt. Ltd. Full time

    Job Description : One of our client which is a leading asset management firm is looking for : Product Design, Development, and Management :- Define the vision and strategy for our generative AI products.- Develop and monitor the product roadmap.- Collaborate with cross-functional teams to collect and analyze user feedback.- Prioritize features and address...


  • Hyderabad, Telangana, India ProdGain Full time

    We are a generative AI startup that secured funding to revolutionize the tech industry. Based out of Hyderabad, we build custom products that deliver 10x value to businesses.The Role:As a full-stack developer, you will be responsible for building web/mobile/desktop applications leveraging LLMs and Vector DBs with JavaScript as the primary programming...

  • Business analyst

    3 weeks ago


    Hyderabad, India EProSoft Full time

    Job Title: Business Analyst – Experience Support in Generative AI Location: Hyderabad (or) Vishakhapatnam Employment Type: Full-time e Pro Soft Inc. is at the forefront of innovation, leveraging cutting-edge technologies to transform industries and empower businesses. As a leader in artificial intelligence and machine learning, we specialize...


  • Hyderabad, India EProSoft Full time

    Job Title: Business Analyst – Experience Support in Generative AILocation: Hyderabad (or) VishakhapatnamEmployment Type: Full-timee Pro Soft Inc. is at the forefront of innovation, leveraging cutting-edge technologies to transform industries and empower businesses. As a leader in artificial intelligence and machine learning, we specialize in creating...


  • Hyderabad, Telangana, India myGwork Full time

    About This RoleWe are seeking a highly skilled Senior Product Manager - Technical to join our Alexa Customer Journeys team in the Amazon myGwork office. As a key member of this dynamic team, you will be responsible for leading the development and delivery of innovative Generative AI solutions that provide personalized, proactive assistance to our customers.


  • Hyderabad, India eProSoft Full time

    Job Title: Business Analyst – Experience Support in Generative AILocation: Hyderabad (or) VishakhapatnamEmployment Type: Full-timeeProSoft Inc. is at the forefront of innovation, leveraging cutting-edge technologies to transform industries and empower businesses. As a leader in artificial intelligence and machine learning, we specialize in creating...


  • Hyderabad, India eProSoft Full time

    Job Title: Business Analyst – Experience Support in Generative AILocation: Hyderabad (or) VishakhapatnamEmployment Type: Full-timeeProSoft Inc. is at the forefront of innovation, leveraging cutting-edge technologies to transform industries and empower businesses. As a leader in artificial intelligence and machine learning, we specialize in creating...

  • AI/ML Engineer

    1 month ago


    Hyderabad, India ValueLabs LLP Full time

    Job Title : AI/ML Engineer - Generative AIJob Summary :We are seeking a highly skilled AI/ML Engineer with expertise in Python, PyTorch, and Generative AI to join our team. The ideal candidate will have a strong background in taking academic research ideas to Proof-of-Concepts (POCs) and production-ready solutions. They will be responsible for designing,...


  • hyderabad, India eProSoft Full time

    Job Title: Business Analyst – Experience Support in Generative AILocation: Hyderabad (or) VishakhapatnamEmployment Type: Full-timeeProSoft Inc. is at the forefront of innovation, leveraging cutting-edge technologies to transform industries and empower businesses. As a leader in artificial intelligence and machine learning, we specialize in creating...


  • Hyderabad, Telangana, India Anlage Infotech (I) Pvt. Ltd. Full time

    Job Title: Product Visionary for AI ProductsAbout Anlage Infotech (I) Pvt. Ltd.Anlage Infotech is a leading asset management firm seeking a seasoned Product Visionary to spearhead the development and growth of our generative AI products.Job Summary:We are looking for an experienced product manager to drive the vision, strategy, and roadmap for our AI...


  • Hyderabad, India RandomTrees Full time

    We are seeking a talented and innovative Generative AI Engineer to join our team. You will be at the forefront of developing cutting-edge AI solutions, leveraging Large Language Models (LLMs) and Agentic Frameworks to create intelligent and engaging conversational AI experiences. Responsibilities:Model Development and Fine-tuning: Develop, train, and...

  • AI Product Developer

    4 weeks ago


    Hyderabad, Telangana, India Webappclouds LLC Full time

    Unlock Your Potential as an AI Engineer at Webappclouds LLCWe are a leading provider of cutting-edge software solutions, and we're looking for talented individuals to join our team of innovative engineers.Job Summary:As an AI Engineer at Webappclouds LLC, you will be responsible for designing and developing products that leverage generative AI technologies....


  • Hyderabad, India RandomTrees Full time

    We are seeking a talented and innovative Generative AI Engineer to join our team. You will be at the forefront of developing cutting-edge AI solutions, leveraging Large Language Models (LLMs) and Agentic Frameworks to create intelligent and engaging conversational AI experiences. Responsibilities: Model Development and Fine-tuning: Develop, train, and...


  • Hyderabad, India RandomTrees Full time

    We are seeking a talented and innovative Generative AI Engineer to join our team. You will be at the forefront of developing cutting-edge AI solutions, leveraging Large Language Models (LLMs) and Agentic Frameworks to create intelligent and engaging conversational AI experiences. Responsibilities: Model Development and Fine-tuning: Develop, train, and...