Anchanto - Delivery Manager

3 weeks ago

Pune, India ANCHANTO SERVICES PVT. LTD. Full time

Description:The Role (Describe the role):As Project Manager, you will play a pivotal role in Anchanto's global delivery organisation.You will be responsible for managing full lifecycle projects for our global customers from initiation to Go-Live, ensuring revenue unblocking, meeting customer satisfaction (CSAT) and Net Promoter Score (NPS) goals, and delivering on time, within scope, and within budget.Key Responsibilities:- Define and manage project scope, objectives, and key deliverables in collaboration with stakeholders and senior management.- Develop and maintain detailed project plans (schedules, budgets, resources, communications) and ensure adherence as the project evolves.- Lead and coordinate cross-functional teams (internal, external clients, vendors) to achieve milestones and deliverables.- Proactively manage project risks and issues; implement mitigation plans and escalate when necessary.- Monitor and report project progressbudget, schedule, quality, scope, and stakeholder satisfactionas the single point of contact (SPOC) for customers.- Manage multiple client relationships simultaneously to ensure strong outcomes, effective communication, and high customer satisfaction (CSAT/NPS).- Ensure Go-Live readiness, smooth transition to support or operations, and complete project closure including lessons learned.- Align project execution with organisational strategies and revenue objectives to support global customer delivery and success.- Build and maintain strong customer relationships, negotiating effectively and independently leading stakeholder meetings.- Drive end-to-end project delivery with strict adherence to schedule, cost, and quality standards.Essential Requirements:- Minimum 5 years' experience as a Project Manager in the Supply Chain domain within large global enterprises.- Proven ability to manage complex, multi-stakeholder projects with a focus on Logistics/Supply Chain.- Demonstrated expertise in creating and managing project plans, tracking deliverables, and proactively managing risks to achieve both short and long-term goals.- Experience delivering and supporting end-to-end engagements in the Supply Chain domain.- Excellent written, verbal, and negotiation skills.- Strong stakeholder management skills.- Proven track record of successfully managing multiple concurrent projects.- PMP or equivalent project management certification is a plus.- Proficient in French language.- Immediate joiners preferred.Personal Attributes:- Outcome-focused and results-driven project management professional.- Solution-oriented thinker with a strategic, big-picture perspective and attention to detail.- Resilient and composed in navigating complex or challenging situations.- Highly organised, with the ability to prioritise and manage multiple tasks effectively.- Collaborative mindset with strong ethics and a values-driven individual. (ref:iimjobs.com)

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