Client Servicing

2 weeks ago

Ghaziabad, India WIKREATE WORLDWIDE PRIVATE LIMITED Full time

We are a strategic – performance marketing agency that's always fascinated by new ideas & technology. Curiosity is an essential ingredient of innovation and creativity. Our name itself derives from creation and our 10x to 40x results says it all.

The Role

  • Serve as the main point of contact for clients throughout planning and execution.
  • Build and maintain strong client relationships through clear and effective communication.
  • Collaborate with internal teams (production, design, finance) to meet client requirements.
  • Conduct client meetings to understand their event needs and preferences.
  • Ensure timely project delivery and conduct quality checks.
  • Provide excellent after-sales service to foster client satisfaction.
  • Create a smooth onboarding experience for new clients.
  • Maintain regular communication with clients via calls, emails, and meetings.
  • Address client concerns and identify solutions to enhance product acceptance.
  • Keep accurate records of client interactions and details.
  • Respond to client inquiries promptly and professionally.

Ideal Profile

  • Minimum 4yrs of Experience Required from digital Marketing Agency.
  • Market Knowledge and proven work Experience
  • Graduation / Post Graduation.
  • Excellent interpersonal skill and personal presentation skill
  • Ability to develop effective presentation

What's on Offer?

  • Work in a company with a solid track record of performance
  • Work alongside & learn from best in class talent
  • Opportunity to make a positive impact

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