ITSM Business Process Consultant
2 weeks ago
Job Title -ITSM Business Platform ConsultantJob Type -On - SiteJob Location -Saudi ArabiaJob Description - We are seeking a highly skilled and experienced ITSM Business Process Consultant (BPC) to lead the analysis, design, and optimization of IT service management processes. The ideal candidate will work closely with stakeholders to align ITSM strategies with business goals and ensure effective implementation of ITIL-based frameworks and tools (such as ServiceNow, BMC Remedy, Cherwell, etc.).Key Responsibilities:Analyze current ITSM processes and identify areas for improvement.Design and document optimized ITSM processes aligned with ITIL standards.Lead ITSM process workshops with stakeholders and technical teams.Translate business requirements into ITSM tool configuration or implementation requirements.Collaborate with IT teams and vendors for implementation and testing.Develop training materials and conduct user training sessions.Monitor, report, and continuously improve ITSM process performance using KPIs and metrics.Serve as a subject matter expert (SME) for ITIL best practices.Required Skills & Qualifications:Bachelor's degree in IT, Computer Science, Business Administration, or a related field.5+ years of experience in IT Service Management, including consulting or business process analysis.Strong knowledge of ITIL v4 (or v3) framework and certifications (ITIL Foundation minimum, Intermediate or Expert preferred).Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, etc.Strong analytical, facilitation, and communication skills.Ability to manage multiple projects and priorities in a fast-paced environment.Familiarity with Agile/DevOps environments is a plus.Preferred Qualifications:ITIL Expert / Managing Professional certification.ServiceNow System Administrator or Implementation Specialist certifications.Experience with CMDB, Change Management, Incident & Problem Management processes.Experience in organizational change management and stakeholder communication.
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Business Process Consultant
3 weeks ago
New Delhi, India Input Zero Technologies Full timeJob Description: ServiceNow Business Process Consultant Location:Bangalore, Pune and Noida Experience:5–10 years Employment Type:Full-time About the Role We are seeking a highly motivatedServiceNow Business Process Consultantto join our team. The ideal candidate will bridge the gap between business needs and technology, ensuring seamless adoption of...
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ITSM Platform Consultant
2 weeks ago
New Delhi, India AvanteNow Full timeJob Title -ITSM Platform ConsultantJob Type -On-SiteJob Location -Saudi ArabiaExperience -5+ YearsJob Summary - We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business...
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ITSM Platform Consultant
2 weeks ago
New Delhi, India AvanteNow Full timeJob Title - ITSM Platform ConsultantJob Type - On-SiteJob Location - Saudi ArabiaExperience - 5+ YearsJob Summary -We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business...
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Senior Developer
2 days ago
New Delhi, India N2S.Global Full timeJob Summary:We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery.Key...
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ServiceNow ITSM
1 week ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...
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ServiceNow ITSM
2 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...
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ServiceNow ITSM Developer
3 weeks ago
New Delhi, India Coforge Full timeJob Summary and Responsibilities- Strong understanding and knowledge in ITIL Processes - Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers - Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets...
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ServiceNow ITSM Developer
3 weeks ago
New Delhi, India Coforge Full timeJob Summary and Responsibilities Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets...
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ServiceNow ITSM Developer
1 week ago
New Delhi, India Coforge Full timeJob Summary and ResponsibilitiesStrong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets...
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ServiceNow ITSM
3 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,- Role: ServiceNow ITSM - Location: Hyderabad - Experience: 5 to 10 Years - Job Type: Full Time EmploymentWhat You'll Do:- ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box...
