ITSM Platform Consultant
2 weeks ago
Job Title - ITSM Platform ConsultantJob Type - On-SiteJob Location - Saudi ArabiaExperience - 5+ YearsJob Summary -We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business needs. This role will support the design, deployment, and continuous improvement of ITSM processes and tools.Key Responsibilities:Design, configure, and implement ITSM solutions across various modules such as Incident, Problem, Change, Service Request, Asset, CMDB, and Knowledge Management.Translate business requirements into ITSM system configurations and workflows.Collaborate with cross-functional teams to gather requirements and improve service delivery processes.Customize dashboards, reports, and performance analytics to provide actionable insights to stakeholders.Ensure alignment with ITIL framework and best practices.Integrate the ITSM platform with third-party systems and tools (e.g., monitoring, CMDB, DevOps).Provide user training and technical documentation.Support platform upgrades, patching, and release management.Troubleshoot and resolve system issues and service disruptions.Maintain platform security, roles, and permissions according to compliance standards.Required Skills and Qualifications:Bachelor's degree in Computer Science, Information Systems, or related field.5+ years of experience working with ITSM platforms (e.g., ServiceNow, BMC Remedy, Cherwell, Ivanti, Freshservice).Strong understanding of ITIL v3 or ITIL 4 framework.Proven experience in ITSM tool implementation and process design.Experience in scripting (JavaScript, PowerShell, Python, or relevant scripting language).Knowledge of REST/SOAP integrations.Excellent analytical, problem-solving, and communication skills.Ability to work independently and as part of a team.Preferred Qualifications:ITIL Foundation or higher certification.Platform-specific certifications (e.g., ServiceNow Certified System Administrator or Implementation Specialist).Experience with Agile/Scrum methodologies.Familiarity with automation and orchestration tools.
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ITSM Business Process Consultant
2 weeks ago
New Delhi, India AvanteNow Full timeJob Title - ITSM Business Platform ConsultantJob Type - On - SiteJob Location - Saudi ArabiaJob Description -We are seeking a highly skilled and experienced ITSM Business Process Consultant (BPC) to lead the analysis, design, and optimization of IT service management processes. The ideal candidate will work closely with stakeholders to align ITSM strategies...
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ITSM Business Process Consultant
2 weeks ago
New Delhi, India AvanteNow Full timeJob Title -ITSM Business Platform ConsultantJob Type -On - SiteJob Location -Saudi ArabiaJob Description - We are seeking a highly skilled and experienced ITSM Business Process Consultant (BPC) to lead the analysis, design, and optimization of IT service management processes. The ideal candidate will work closely with stakeholders to align ITSM strategies...
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Senior Developer
2 days ago
New Delhi, India N2S.Global Full timeJob Summary:We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery.Key...
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ServiceNow ITSM Developer
4 weeks ago
New Delhi, India Best Infosystems Ltd. Full timeServiceNow ITSM Developer_Full-Time_PuneJob title:ServiceNow ITSM Developer Location:Pune Job Type:Full-Time Experience:4-8 YearsJob Description:With 3-5 years of experience in ServiceNow development, seeking an experienced individual Proficiency with ServiceNow development, such as scripting, workflows, and integrations. Experience with software development...
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ServiceNow Developer- ITSM
2 days ago
New Delhi, India LTIMindtree Full timeLTIMindtree are Hiring Senior ServiceNow Developers - (ITSM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida, Indore Experience - 6+ years.PFB JD:Candidate must have 6+ years of overall ServiceNow experience - Hands-on design, development and deployment experience with the Service-now platform - Service now implementation...
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Senior ServiceNow Consultant – ITSM
3 weeks ago
New Delhi, India BayOne Solutions Full timeRole Highlights: Location: Pune, India Experience: 5+ Years - relevant Job Level: Specialist Certifications: CSA (mandatory); ITSM/ITOM/CMDB/Integration Hub (preferred)Looking for Local Candidate, as there will be Final Face to Face interview.Notice Period - Immediate joiner or max 30 days ServingKey Skills We’re Looking For: Strong hands-on experience...
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ServiceNow Developer
4 weeks ago
New Delhi, India LTIMindtree Full timeGreeting form LTIMindtree !We are hiring ServiceNow Developer - ITSMLocation: Across LTIMindtree Pan India locationExperience: 5 to 10yrsSkills: ServiceNow Developer - ITSM- 5+ Experience on developing applications on ServiceNow platform - Experience in ITSM and CMDB, Integration. - Experience in HTML technologies including Javascript, HTML, CSS and AJAX,...
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Servicenow ITSM
3 weeks ago
New Delhi, India People Prime Worldwide Full timeAbout Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society....
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ServiceNow ITSM
1 week ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...
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ServiceNow ITSM
2 weeks ago
New Delhi, India Persistent Systems Full timeAbout Position:We are seeking ServiceNow ITSM with hands on experience in servicenow, ITSM Module, etc.,Role: ServiceNow ITSM Location: Hyderabad Experience: 5 to 10 Years Job Type: Full Time EmploymentWhat You'll Do:ServiceNow platform developer, Extensive hands-on experience in configuration and implementation of ServiceNow out of the box solutions. Good...
