Operations Advisor

2 months ago

Hyderabad, India Evernorth Health Services Full time

Job Description: Operations Advisor, Campaign Team


Job Description:

The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.

The Operations Advisor engages in cross-functional, strategic communication campaigns in an Ad-Hoc/one-off environment. Supports data creation, enhancement, and template management. The position performs the setup and execution tasks to run and fulfill campaigns.


Primary Functions:

  • The Advisor will be a user of Unica IMO, Mail Merge, Quadient, and JIRA. Possess the ability to build templates, processes, and implement best practices across similar campaign toolsets.
  • Prioritize and manage multiple projects with cross functional teams
  • Independently develops and gains approval from business sponsors for campaign results
  • Develop project task plan with all key milestones required to achieve communication objectives in desired timeline
  • The Advisor will have the ability to multi-task several requests
  • Management and oversight of campaign executions utilizing UNICA or RedPoint suite of tools
  • Review and understanding of QC reports
  • Leverages knowledge of company database, campaign tools, and principles
  • Triage, research and resolve member issues that require escalation support from business partners
  • Use best practices and knowledge to improve processes, products, and services
  • Develop strong partnerships with cross-enterprise partners, coordinating efforts to achieve goals, leveraging best practices
  • Perform appropriate data cleansing and data formatting tasks
  • Strong skills with Mail Merge software
  • Experience with Content Management software (Quadient)
  • Generate letter template and proofs with proper formatting and editing


Key Qualifications:

  • Bachelor’s degree preferred
  • 8+ years relevant experience in Mail Merge, Campaign automation software, and Content Management software
  • Knowledge and use of Teradata SQL, Oracle SQL, or comparable programming language
  • Marketing services provider experience preferred
  • Excellent communication skills with the ability to speak with technical and nontechnical audiences interchangeably
  • Thorough understanding of customer contact and communications tactics across direct marketing to include direct mail, email, phone, messaging and digital
  • Proven ability to manage multi-channel, direct marketing campaigns and/or database marketing experience
  • Agile creative problem solver who is detailed, and solution oriented
  • Background with marketing programs
  • Demonstrated ability to deliver against aggressive timelines
  • Proven ability to plan for and integrate multiple tasks concurrently as well as work independently
  • Ability to identify and engage cross-functional teams in support of project completion, while obtaining needed buy-in from stakeholders
  • Effectively collaborates with the internal partners in a highly matrix organization including Campaign Management and Operations, Product Managers, Technology and Communication Fulfillment teams
  • Proficient to IBM Marketing Operation (IMO), campaign automation software, Microsoft Office (Excel, Word, PowerPoint), and Mail Merge skills required

  • Operations Advisor

    1 month ago

    Hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications. The Operations Advisor engages in cross-functional, strategic communication campaigns in...

  • Operations Advisor

    1 week ago

    Hyderabad, Telangana, India Evernorth Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in...

  • Operations Advisor

    2 months ago

    Hyderabad, India Evernorth Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    3 weeks ago

    Hyderabad, India Evernorth Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    3 weeks ago

    Hyderabad, Telangana, India Evernorth Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    3 weeks ago

    Hyderabad, India Evernorth Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in...

  • Operations Advisor

    2 months ago

    Hyderabad, India Evernorth Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    2 months ago

    Hyderabad, Telangana, India Evernorth Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    2 months ago

    Hyderabad, India Evernorth Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in...

  • Operations Advisor T500-11554

    1 week ago

    Hyderabad, Telangana, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    3 weeks ago

    hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    2 months ago

    hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    3 weeks ago

    Hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications. The Operations Advisor engages in cross-functional, strategic communication campaigns...

  • Operations Advisor

    3 weeks ago

    Hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    2 months ago

    Hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • Operations Advisor

    2 months ago

    hyderabad, India Evernorth Health Services Full time

    Job Description: Operations Advisor, Campaign Team Job Description: The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications. The Operations Advisor engages in cross-functional, strategic communication campaigns...

  • Operations Advisor T500-11554

    1 week ago

    Hyderabad, Telangana, India Evernorth Health Services Full time

    Job Description:Operations Advisor, Campaign TeamJob Description:The Enterprise Print & Distribution (EP&D) Campaign team is responsible for developing comprehensive specification documents and the set-up of technical criteria for strategic enterprise communications.The Operations Advisor engages in cross-functional, strategic communication campaigns in an...

  • RFP Advisor

    2 days ago

    Hyderabad, India SecureWorks India Pvt. Ltd. (7230) Full time

    Secureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed...

  • Rfp Advisor

    4 days ago

    Hyderabad, Telangana, India Dell Full time

    We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our...

  • Solution Advisor

    2 months ago

    Hyderabad, India Nubes Opus Full time

    Job title: Quality Audit/ Solution Advisory (Foreign language speaking professionals) Experience Range: 3 to 4 years Location: Locations: Across India & WFH Total Positions: 2 Timing: 9 am to 6pm 11 am to 8pm 2pm to 11pm Expertise: Speaking Italian, Japanese. SL.No. Language Expertise No. of Positions to be filled 1) Italian 1 2) Japanese...