Assistant General Manager/Deputy General Manager
3 weeks ago
We're Hiring : DGM/AGM - F&A Sales | Gurgaon/Mumbai
- Are you a driven sales professional with a strong background in Finance & Accounting (F&A) solutions?
- Join us at Mynd Solutions, a leading provider of business process and technology services, and be a part of our growth journey
- We're looking for an experienced and strategic Deputy General Manager / Assistant General Manager to lead F&A sales initiatives, build client relationships, and drive revenue across our expanding portfolio.
OPERATIONAL EXCELLENCE:
- Prospose annual, half yearly, quarterly and monthly sales plan
- Formulate account acquisition strategy for new opportunities.
- Tracking outsourcing opportunities through organic lead generation, targeted campaigns as well as peer networking.
- Build and maintain strong, long-lasting customer relationships.
- Responsibility for new business development, negotiations and commercial contracts in line with proposed budgeted growth.
- Guide the solutioning team in researching the customer current situation, challenges & areas of improvement, finding out the solution to the challenges, design the solution, and review the solution for final presentation to client.
- Map the accounts to have a ready reckoner of process owners, influencers, gatekeepers, decision makers etc.
TEAM MANAGEMENT:
- Guide the Sales team in proposal/ presentation preparation, review the proposal /presentation from customer challenge & solution offered perspective.
- Responsible for identifying improvement opportunities; defining and justifying projects; negotiating resources; launching project teams; managing team activities; training, coaching, and mentoring.
- Execute development and roll-out of domain training programs internally in partnership with F&A team in order to build competency.
PROCESS EFFICIENCY & EXPECTATIONS:
- Review reports on the status of contracts indicating status about financial situation and provide guidance and recommendations for improvements, working closely with the BD Head to assess against budget.
- Management dashboard/ progress of new and existing projects.
- Improve domain specific process efficiency and effectiveness in order to enhance productivity.
RETENTION & RENEWALS:
- Has complete responsibility of keeping a track on the contract tenure and terms,
- Will be responsible for renewal & retention of contracts in coordination with LOB heads. OPERATIONAL EXCELLENCE
- Managing clients expectation for operational excellence
- Engagement/ C-SAT
- Regional ownership for Growth Operations
TEAM MANAGEMENT:
- Team development and performance.
- E-SAT
- Minimal attrition
RETENTION & RENEWALS:
- Renewal Contracts - On time as per the contract tenure
- Retention of clients - Maintain Continuity by constantly receiving feedback and acting upon by meeting expectations or managing expectations.
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