Customer Support Representative

17 hours ago

New Delhi, India Innocito Full time

Job Title: Customer Support (International Voice Process in Healthcare Domain)Location: Remote (Night Shift)Need 2 to 4 yrs of experienceJob Description:We are seeking empathetic and service-oriented individuals to join our Customer Support team in the healthcare domain.You will assist patients, caregivers, and hospital staff by addressing inquiries, resolving issues, and ensuring a smooth support experience.Responsibilities:Respond to patient and caregiver inquiries via phone, email & chat with empathy and professionalism.Assist with appointment scheduling, billing queries, insurance claims, and service-related concerns.Validate documentation with insurance agencies and ensure compliance with claim processes.Maintain accurate records of interactions in the CRM or hospital management system.Coordinate with hospital/medical staff to escalate and resolve critical issues promptly.Provide clear information on services, procedures, and policies.Share feedback to improve customer experience and support processes.Requirements:Prior experience in customer service; healthcare/hospital or insurance support experience preferred.Strong communication and active listening skills.Ability to handle sensitive and confidential information with care.Familiarity with CRM systems, hospital management systems, or insurance claim processes.Patience and empathy when dealing with patients and families.

  • Customer Support Representative

    2 days ago

    New Delhi, India Anonymous Full time

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  • Customer Support Representative

    3 weeks ago

    New Delhi, India Anonymous Full time

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  • Customer Support Representative

    2 weeks ago

    New Delhi, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

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    Delhi, India Customer Support Full time

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  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Support Full time

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    New Delhi, India RegisterKaro Full time

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  • Customer Support Representative

    2 weeks ago

    New Delhi, India RegisterKaro Full time

    Job Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...

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    New Delhi, India Whatjobs IN C2 Full time

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    New Delhi, India Aspire Webs & Informatics Pvt. Ltd Full time

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    New Delhi, India Times Internet Full time

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