Admission Desk Incharge

Location: Nalanda Vidyaniketan School

Department: Admissions

Reports To: Admissions Manager/School Principal

Nalanda Vidyaniketan School is seeking a dynamic and personable Admission Counsellor to join our admissions team. The Admission Counsellor will play a key role in guiding prospective students and their families through the admissions process, from initial inquiry to final enrollment. This role requires excellent communication skills, a deep understanding of the school's programs, and a passion for helping families make informed decisions about their children's education.

• Prospective Student Engagement: Serve as the primary point of contact for prospective students and their families, providing detailed information about the school’s programs, culture, and values.
  

• Admissions Process Management: Guide families through the admissions process, including application submission, interviews, campus tours, and any necessary testing.
  

• Information Sessions and Tours: Organize and conduct information sessions and campus tours for prospective students and parents, showcasing the school's facilities and academic offerings.
  

• Follow-Up Communication: Maintain regular follow-up with prospective students and their families via phone calls, emails, and meetings, ensuring they have all the information needed to make an informed decision.
  

• Application Review: Assist in reviewing and processing applications, ensuring all required documentation is complete and accurate.
  

• Collaboration with Academic Staff: Work closely with academic staff to understand program offerings and ensure accurate and up-to-date information is communicated to prospective students.
  

• Event Coordination: Assist in planning and executing admissions-related events such as open houses, orientation programs, and information sessions.
  

• Market Research: Conduct market research to identify trends and opportunities for attracting new students, and provide insights to improve the admissions process.
  

• Excellent Communication Skills: Strong verbal and written communication skills to effectively engage with prospective students and their families.
  

• Interpersonal Skills: Ability to build rapport quickly and maintain positive relationships with students, parents, and colleagues.
  

• Customer-Focused: A deep commitment to helping families make the best educational choices for their children.
  

• Organizational Skills: Strong organizational abilities to manage multiple tasks and deadlines in a fast-paced environment.
  

• Experience in Education or Counseling: Prior experience in an admissions or counseling role, preferably in an educational setting, is highly desirable.
  

• Technology Proficiency: Familiarity with CRM systems and Microsoft Office Suite for managing applications and communications.
  

- Bachelor's degree in Education, Counselling, or related field; Master's degree preferred.

- Experience in admissions, recruitment, or student services in a higher education setting.

- Excellent communication and interpersonal skills, with a customer-service mindset.

- Strong organizational skills and attention to detail.

- Ability to work independently as well as part of a collaborative team.