Community Engagement Executive

2 weeks ago


Delhi, Delhi, India PlayAll Sports Full time

Company Description

PlayAll Sports is a Sports Technology and Infrastructure company serving 61,000+ customers monthly in sports complexes and corporate clients like HCL, KPMG, & American Express. With 25 sports complexes spread across 9 cities, we are among the top sports company in India.

Role Overview

We are looking for a passionate Community Engagement Executive who loves sports and enjoys interacting with people. This role involves engaging with customers on the ground, organizing pickup games, helping players connect, conducting Pickleball Clinics, and ensuring every customer has a WOW experience at our facilities.

Key Responsibilities1. Engage & Build Community
  • Organize and facilitate pickup games to keep players active and engaged.
  • Help players find suitable playing partners based on their skill levels and preferences.
  • Foster a sense of community among players through active participation and interaction.
2. Pickleball Clinics & Player Development
  • Organize and conduct beginner-friendly Pickleball Clinics to introduce new players to the sport.
  • Assist existing players in improving their skills through structured sessions.
  • Promote Pickleball by creating awareness and encouraging more participation.
3. Customer Experience & Issue Resolution
  • Be the go-to person for customers, ensuring they have a smooth and enjoyable experience.
  • Address customer queries, feedback, and complaints in a friendly and efficient manner.
  • Proactively suggest ways to improve customer satisfaction and ensure they return.
4. On-Ground Support & Coordination
  • Maintain a strong presence at the facility to observe and enhance customer interactions.
  • Collaborate with the operations team to ensure courts and facilities are well-managed.
  • Collect customer insights and report to management for continuous improvement.
Who Should Apply?
  • Sports enthusiasts who love interacting with people.
  • Passionate about Pickleball and willing to promote the sport.
  • Individuals with excellent communication & interpersonal skills.
  • Experience in customer service, sports management, or event coordination is a plus.
  • Ability to handle multiple tasks efficiently and work in a fast-paced environment.
Why Join Us?
  • Work in a fun, sports-driven environment.
  • Be a part of a fast-growing sports community.
  • Opportunity to grow within the company and take on bigger roles.


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