Salesforce Business Analyst

2 days ago

New Delhi, India Brillio Full time

We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience. The ideal candidate will bridge business needs with technology solutions, drive client discussions, design scalable Salesforce solutions, and support pre-sales activities including proposal creation, demos, and solution pitches.Key Responsibilities:- Gather, analyze, and document business requirements, translating them into Salesforce solutions. - Work with stakeholders to design and optimize Salesforce functionalities (Sales, Service, Marketing Clouds). - Collaborate with technical teams to ensure solution feasibility and delivery. - Support pre-sales activities: solution design, RFP/RFI responses, client presentations, demos, and proposal support. - Act as a trusted advisor for clients, aligning Salesforce solutions with business objectives. - Stay updated with Salesforce product roadmap and industry best practices.Required Skills & Qualifications:- 3+ years’ pre-sales experience in solution design, proposal response, customer demos and client engagement. - 6+ years’ experience as a Salesforce Business Systems Analyst (BSA) with strong understanding across Salesforce ecosystem (Sales, Service, Marketing Clouds). - Strong understanding of Salesforce ecosystem (Sales, Service, Marketing Clouds). - Excellent requirement gathering, documentation, and stakeholder management skills. - Strong communication, presentation, and problem-solving abilities. - Salesforce certifications (Admin, Consultant, or Architect) preferred.

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