Chief Program Head

1 week ago

Delhi, Delhi, India Eastern Software Solutions Full time

Chief Program Officer

Number of Positions: 1

Reporting To: Chairperson/Trustee

Location: New Delhi

We are hiring on behalf of our partner organization.

Patients for Patient Safety Foundation (PFPSF) is a not-for-profit organization governed by a Board of Trustees, with a pan-India presence over the past three years. We are committed to promoting safe health education for patients, families, and healthcare providers. PFPSF reaches over lakhs of individuals every week and engages with more than 1000+ hospitals through digital platforms, grassroots outreach, and capacity-building initiatives.

www.patientsforpatientsafety.in

Our mission is to reduce medical harm and enhance patient safety by empowering patients and caregivers to actively participate in their healthcare journey and fostering stronger collaboration with healthcare providers.

Education & Experience

  • Postgraduate degree with strong English language and digital communication skills
  • Minimum 10 years of experience in the medical, pharmaceutical, hospital, or healthcare communication sector
  • Familiarity with healthcare systems and terminology is essential
  • Experience working with National Health Mission (NHM), hospitals, or public relations is an asset

Key Responsibilities

  • Lead and supervise junior staff, ensuring high team performance and coordination
  • Manage communication and outreach to large populations; maintain detailed response tracking
  • Liaise and network with external agencies and partners for collaboration and outreach
  • Research, curate, and draft content for print, website, and digital platforms
  • Organize and coordinate events such as webinars, seminars, campaigns, and physical programs
  • Manage the organization's website and social media presence, including timely updates
  • Support improvements in organizational processes related to patient safety initiatives
  • Handle administrative functions, including budgeting, expense tracking, and reporting
  • Coordinate with trustees and senior members within and outside the organization, perform other responsibilities as assigned

Skills & Competencies

  • Self-motivated, proactive, goal-oriented, Strong leadership and team-building qualities
  • Fluent in English with excellent verbal and written communication skills
  • Strong presentation, analytical, and interpersonal skills, Creative, capable of ideating and executing communication strategies
  • Proficient in MS Office (Word, Excel, PowerPoint) and internet research
  • Comfortable with EdTech and digital communication tools, open to learning and adopting emerging technologies
  • Experience in clinical content creation, especially for Maternal & Newborn Health (MNH) and public education
  • Demonstrated ability to manage multiple tasks efficiently

Application Process

Interested applicants must send:

  • A cover letter
  • An updated CV (not exceeding four pages)

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