Sigmasoft - Oracle SBC Engineer - SIP Protocol

2 weeks ago

Bengaluru, India Sigmasoft Full time

Job Responsibilities :- Install, configure, and maintain Oracle SBC devices to ensure secure and seamless VoIP communication across enterprise networks.- Manage SIP trunking, call routing, and protocol interworking using Oracle SBC solutions.- Monitor and troubleshoot SBC performance, network connectivity, and call quality issues.- Collaborate with network, telecom, and security teams to implement SBC-related policies and optimize system performance.- Perform regular firmware and software upgrades on Oracle SBC appliances to ensure system stability and security compliance.- Conduct capacity planning and system scaling to support growing voice traffic demands.- Create and maintain detailed documentation of SBC configurations, procedures, and network diagrams.- Respond to and resolve incidents related to SBC infrastructure in a timely manner.- Participate in design and architecture discussions related to VoIP infrastructure and SBC deployments.- Ensure compliance with enterprise security policies and industry best practices for SBC and Qualifications :- Proven experience with Oracle Session Border Controller (SBC) configuration, management, and troubleshooting.- Strong understanding of SIP protocol, VoIP architecture, and real-time communications.- Experience with call routing, SIP trunking, and security features within SBCs.- Familiarity with network protocols such as TCP/IP, UDP, RTP, TLS, and QoS mechanisms.- Ability to troubleshoot network connectivity, firewall, NAT traversal, and interoperability issues.- Knowledge of enterprise voice networks, IP telephony systems, and UC platforms (Cisco, Avaya, Microsoft Teams, etc.) is a plus.- Experience with monitoring tools and logging to diagnose SBC performance and call quality issues.- Strong analytical and problem-solving skills with attention to detail.- Excellent communication skills and ability to work collaboratively with cross-functional teams.- Relevant certifications in VoIP, networking, or Oracle SBC technologies are advantageous. (ref:hirist.tech)

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