Sigmasoft - Oracle SBC Engineer - SIP Protocol

4 days ago

Bengaluru, Karnataka, India Sigmasoft™ Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Responsibilities

  • Install, configure, and maintain Oracle SBC devices to ensure secure and seamless VoIP communication across enterprise networks.
  • Manage SIP trunking, call routing, and protocol interworking using Oracle SBC solutions.
  • Monitor and troubleshoot SBC performance, network connectivity, and call quality issues.
  • Collaborate with network, telecom, and security teams to implement SBC-related policies and optimize system performance.
  • Perform regular firmware and software upgrades on Oracle SBC appliances to ensure system stability and security compliance.
  • Conduct capacity planning and system scaling to support growing voice traffic demands.
  • Create and maintain detailed documentation of SBC configurations, procedures, and network diagrams.
  • Respond to and resolve incidents related to SBC infrastructure in a timely manner.
  • Participate in design and architecture discussions related to VoIP infrastructure and SBC deployments.
  • Ensure compliance with enterprise security policies and industry best practices for SBC and Qualifications :
  • Proven experience with Oracle Session Border Controller (SBC) configuration, management, and troubleshooting.
  • Strong understanding of SIP protocol, VoIP architecture, and real-time communications.
  • Experience with call routing, SIP trunking, and security features within SBCs.
  • Familiarity with network protocols such as TCP/IP, UDP, RTP, TLS, and QoS mechanisms.
  • Ability to troubleshoot network connectivity, firewall, NAT traversal, and interoperability issues.
  • Knowledge of enterprise voice networks, IP telephony systems, and UC platforms (Cisco, Avaya, Microsoft Teams, etc.) is a plus.
  • Experience with monitoring tools and logging to diagnose SBC performance and call quality issues.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills and ability to work collaboratively with cross-functional teams.
  • Relevant certifications in VoIP, networking, or Oracle SBC technologies are advantageous.

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