Lead - Customer Experience

About GRIPIT At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers. With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow,...

Job SummaryThe Customer Experience Supervisor is responsible for overseeing daily customer support operations, ensuring high levels of satisfaction and service quality. This role involves supervising a team of customer service representatives, monitoring performance, resolving escalations, and implementing strategies to enhance the overall customer...

ABOUT US:LEAD Group was founded in 2012 in Mumbai. Our mission is to empower India by making an excellent education affordable and accessible to every child. We do this through providing an integrated education system to K12 schools, that brings together world-class curriculum and pedagogy, developed after years of research and analysis of successful school...

Company DescriptionBring My Customer provides a productized customer acquisition system for business growth. We specialize in hiring and training dedicated Customer Acquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...

Key Responsibilities:- Lead, mentor, and develop a team of CX technology specialists, fostering a culture of innovation and excellence. - Define and execute the CX technology transformation strategy, covering areas like CRM, contact center, digital channels, and analytics. - Oversee the full project lifecycle, from ideation, design, development, deployment...

Head of Customer ExperienceAbout us :It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and beyond. We are front-ending the category creation for the audio OTT landscape and building the largest repository of audio streaming content across formats like audio series, audiobooks and podcasts, through...

Company DescriptionBring My Customer provides a productized customeracquisition system for business growth. We specialize in hiring and training dedicatedCustomerAcquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...

About the jobTitle:Associate Director - Customer ExperienceAbout Us:Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable. If you want a role whereyou get to buildbrand, campaigns, content,...

About the jobTitle: Associate Director - Customer ExperienceAbout Us: Setu is reimagining the digital financial future of India. Our products power onboarding, payments, lending, deposits and financial data flows for dozens of businesses, making complex journeys simple, secure & scalable.If you want a role where you get to build brand, campaigns, content,...

The Role: Company: Venture SmarterLocation: RemoteSalary: $7,500 – $9,000/month (depending on experience)The RoleAs the Head of Customer Experience and Operations, you will be responsible for leading our customer support, onboarding, retention, and internal operations teams. Your mission will be to ensure world-class customer experiences while building...