Lead Analyst

Job Description Key Purpose of Job (UK Payroll & Benefits Administration & Compliance Analyst): To be responsible for the provision of an efficient and effective UK payroll & benefits service ensuring service users are provided with accurate information at all times. Deal with employee’s queries and questions within the agreed Service Level Agreement. To maintain and input payroll & benefits information in a precise and accurate manner To ensure that as part of a team an effective payroll & benefits service is provided to all Travelex employees within UK. To maintain an effective working relationship with HR, Finance, Internal Audit, External Audit, internal and external customers in all areas. Job Role Responsible for processing end to end payroll & benefits for all UK colleagues with 100% accuracy. 100% adherence to payroll & benefits timelines. Should make sure process all the related activities mentioned on the payroll & benefits checklist and look for improvement as and when required. Process all Starters, Leavers, miscellaneous changes, transfers, and other amendments to employees pay data in compliance with policy and payroll requirements. Deal with employee’s queries and questions within the agreed Service Level Agreement. The input/calculation/recording and validation of UK Sick pay, Maternity, Paternity. Adoption and Shared Parental Leave and payments for both statutory and occupational payments. Understanding of different absence policies available to employees. Processing attachment of order deduction. Reconciliation of the whole payroll processed and gross to net checks of payment. Checks and working on tax, national insurance, pension and student loan deduction and payments to HMRC. Call to HMRC to resolve PAYE queries and issues. Handled post payroll activities of CHAPS payments, FPS, EPS submissions to HMRC and Issuing P45 to colleagues. Oversee and maintain the integrity of payroll & benefits data within the HRIS and external vendor platforms, ensuring accurate system configuration and interface feeds. Act as a key liaison with UK benefit providers, pension administrators to manage relationships, negotiate renewals, and monitor performance against KPIs and service level agreements (SLAs). Ensure all UK benefits programs, policies, and communications comply with relevant legislation, including Pensions Auto-Enrolment, HMRC reporting (P11D/tax implications), data protection (GDPR), and statutory requirements. Lead and manage the end-to-end annual benefits renewal and Open Enrollment processes, including system testing, drafting communications, and running data audits. Develop and update engaging, clear communications, materials, and presentations (digital and in-person) to educate employees on their benefits, plan changes, and new offerings. Ensure smooth benefits administration for new joiners, leavers, and during life events. Updating all SOP on a Yearly basis or as and when there is change in process. Covering all annual payroll & benefits activities, i.e., Year End and New Year Compliance, Issuing P60, P11D submission, etc. Have a full understanding of the Audit Process and ensure all audit reports are complete ready for review in a timely manner. Qualification Bachelor’s Degree in any discipline Desired Profile Minimum of 4+ years of dedicated experience in UK Em Payroll and Employee Benefits administration, analysis, and management. (Working with Workday will be an added advantage) In-depth, proven knowledge of the UK Payroll and/or benefits landscape, including workplace pensions (Defined Contribution schemes) and UK tax treatment of employee pay & benefits. Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, Pivot Tables, complex formulas) and experience working with large datasets and HRIS/Benefits systems (e.g., Workday). Strong understanding of UK statutory regulations and compliance requirements (e.g., Payroll laws, Auto-Enrolment, HMRC reporting, PAYE implications). Exceptional attention to detail, strong organisational skills, and excellent written and verbal communication abilities for liaising with employees, vendors, and senior management. Proven ability to form strong customer relationships, an understanding of customer focus and service delivery. Ability to deliver results in a fast-paced environment Enjoy working independently and part of a team. Stakeholder Management