Associate Business Transformation

1 week ago

Bengaluru, India SmartQ Full time

About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17+ countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.

To know more about the 5 key pillars that surround our culture check out our ‘Life’ page. You will be amazed to be a part of our growth story

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Are you excited to join our team as Associate Business Transformation & Strategy?

We are seeking to onboard a highly skilled Associate to join our team. As an Associate, you will play a crucial role in driving digital adoption, and provide valuable insights to our various teams, clients & internal projects.


Key roles and responsibilities:

1. Digital Adoption for Tech Ops Tools:

  • Oversee the implementation and usage of the various tools. Ensuring all sites, vendors, and cafeterias are accurately mapped.
  • Track and maintain high adoption rates across various tools.
  • Monitor and report the progress across all Pan-India sites regularly.


2. Provide Valuable insights to clients:

  • Share regular insight-driven presentations (PPTs) with the clients.
  • Understand Client needs and proactively address any concerns.


3. Coordination and Feedback Integration:

  • Act as a liaison between the product/technology team and operations team to communicate & implement new requirements based on feedback from the operations team.
  • Facilitate effective communication and collaboration to seamlessly integrate new features and tools.


4. Training and Support:

  • Provide training and support to SOEs and other team members to ensure proficient use of digital tools.
  • Address any issues or challenges faced by the team in adopting and using the new tools.


Qualifications:

  • Proven experience as a Data Analyst or similar role, with a focus on implementing digital products.
  • Strong analytical and problem-solving skills, with the ability to identify meaningful insights from complex data sets.
  • Proficiency in MS Excel and PowerPoint. Knowledge of Macros is an add-on advantage.
  • Excellent communication skills, with the ability to effectively present complex information clearly and concisely.
  • Strong attention to detail and the ability to manage multiple projects simultaneously.
  • Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment.


Benefits of working at SmartQ:

SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:


  • Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.


  • Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.


  • Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.


  • Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.


  • Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.


  • Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.


  • Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.


  • Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.


  • Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees.


Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

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