Databricks Support Engineer

4 weeks ago


Greater Noida, Uttar Pradesh, India Vision Excel Career Solutions Full time

Job Title : Databricks Support Engineer

Location : Greater Noida, India

Experience : 58 Years

Work Mode : 5 Days Work from Office

Shift : Rotational Shifts (24x7 coverage)

About the Role :

We are seeking a skilled and proactive Databricks Support Engineer to join our technical support team in Greater Noida. This role demands a strong foundation in cloud data platforms, excellent problem-solving abilities, and a customer-first mindset. You will be responsible for diagnosing and resolving complex issues related to Databricks environments, ensuring seamless data operations for enterprise clients.

Key Responsibilities :

- Provide technical support for Databricks platform issues including Spark jobs, cluster performance, notebook errors, and data pipeline failures

- Troubleshoot and resolve customer-reported problems across compute, storage, networking, and integrations

- Collaborate with engineering and product teams to escalate and resolve critical issues

- Monitor platform health and proactively identify potential disruptions

- Document solutions, create knowledge base articles, and contribute to support process improvements

- Participate in 24x7 rotational shifts to ensure global coverage and timely resolution

- Maintain SLAs and ensure high customer satisfaction through effective communication and resolution

Required Skills & Qualifications :

- 58 years of experience in technical support or cloud platform engineering

- Strong hands-on experience with Databricks, Apache Spark, and Delta Lake

- Proficiency in Python, SQL, and Scala for debugging and analysis

- Familiarity with cloud platforms (Azure, AWS, or GCP), especially Databricks integrations

- Understanding of CI/CD pipelines, REST APIs, and data lake architectures

- Excellent communication and documentation skills

- Ability to work in high-pressure environments and manage multiple priorities

Preferred Qualifications :

- Databricks Certified Associate or Professional

- Experience with monitoring tools like Prometheus, Grafana, or Azure Monitor

- Exposure to enterprise data governance and security practices

What We Offer :

- Competitive compensation and benefits

- Opportunity to work on cutting-edge data technologies

- Collaborative and growth-oriented work culture

- Exposure to global clients and enterprise-scale data environments

(ref:hirist.tech)
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