HR Taq Admin Specialist

4 weeks ago


Bengaluru, India Adecco Full time

HR Taq Admin Specialist


Location- Bangalore, Chennai


4+ years of experience


Function / Team / Location

Working as a key member of the HR Services Team based in Chennai, we are looking for a customer service oriented specialist to provide support to our local HR professionals and customers across our core workforce administration and recruitment administration activities.

You will utilize our suite of core and enabling HR technology (Workday, ServiceNow case management, telephony, etc.) to execute a range of activities, directly contacting customers and HR professionals when needed to solve more complex problems. Our HR Services team will work together with key HR and IT stakeholders within India to identify and implement process and technology improvements to our way of working in HR and our interactions with customers.


Candidate Focus & Challenge

Schedule job interviews with candidates, manage all calendars updated and coordinate all interview logistics

Create job contracts, offer letters and other documentation required for hire

Manage candidates communication including candidates rejections

Manage candidate expenses

Receive and answer candidate queries

Provide administrative support to Taq Partners and hiring managers through the recruitment process

Use the HR knowledge base and internal work instructions to ensure that processes are executed correctly and customer guidance is provided in an effective and consistent manner

Perform data quality checks on employee data in Workday, manage the list of errors, discover data gaps and liaise with Employee/Manager or Local HR to correct data when applicable

Work with Talent Acquisition teams to execute new hire data entry processes, including externally managed resource data entry/tracking requirements as appropriate

Look for opportunities to improve process execution and technology usage, working with Hiring/Recruitment Global Process Owner (GPO) to prioritise and implement improvements



Candidate Knowledge, Skills & Experience

Experience supporting HR processes and transactions, ideally in Workday

Keen attention to detail and focus on data accuracy

Understanding of common HR and service centre enabling technologies – e.g. case management, telephony and online user portals

Able to communicate fluently in English.

Demonstrated ability to manage competing tasks efficiently and prioritise workload within a matrixed team environment

Experience in Microsoft applications.

Highly developed communications, organisation and interpersonal skills

Proven ability to work with confidential data

Experience of delivering against Service Level agreements, including working with third party providers to meet work deadlines

Ability to think analytically and effectively problem solve using creative solutions

Flexibility and adaptability to change



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