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HR Taq Admin Specialist
4 weeks ago
HR Taq Admin Specialist
Location- Bangalore, Chennai
4+ years of experience
Function / Team / Location
Working as a key member of the HR Services Team based in Chennai, we are looking for a customer service oriented specialist to provide support to our local HR professionals and customers across our core workforce administration and recruitment administration activities.
You will utilize our suite of core and enabling HR technology (Workday, ServiceNow case management, telephony, etc.) to execute a range of activities, directly contacting customers and HR professionals when needed to solve more complex problems. Our HR Services team will work together with key HR and IT stakeholders within India to identify and implement process and technology improvements to our way of working in HR and our interactions with customers.
Candidate Focus & Challenge
Schedule job interviews with candidates, manage all calendars updated and coordinate all interview logistics
Create job contracts, offer letters and other documentation required for hire
Manage candidates communication including candidates rejections
Manage candidate expenses
Receive and answer candidate queries
Provide administrative support to Taq Partners and hiring managers through the recruitment process
Use the HR knowledge base and internal work instructions to ensure that processes are executed correctly and customer guidance is provided in an effective and consistent manner
Perform data quality checks on employee data in Workday, manage the list of errors, discover data gaps and liaise with Employee/Manager or Local HR to correct data when applicable
Work with Talent Acquisition teams to execute new hire data entry processes, including externally managed resource data entry/tracking requirements as appropriate
Look for opportunities to improve process execution and technology usage, working with Hiring/Recruitment Global Process Owner (GPO) to prioritise and implement improvements
Candidate Knowledge, Skills & Experience
Experience supporting HR processes and transactions, ideally in Workday
Keen attention to detail and focus on data accuracy
Understanding of common HR and service centre enabling technologies – e.g. case management, telephony and online user portals
Able to communicate fluently in English.
Demonstrated ability to manage competing tasks efficiently and prioritise workload within a matrixed team environment
Experience in Microsoft applications.
Highly developed communications, organisation and interpersonal skills
Proven ability to work with confidential data
Experience of delivering against Service Level agreements, including working with third party providers to meet work deadlines
Ability to think analytically and effectively problem solve using creative solutions
Flexibility and adaptability to change
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