Account Manager

2 weeks ago

Thane, India Clerk-Tech Full time

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts, ensuring ongoing satisfaction and addressing any issues.
  • Develop and maintain strong, long-term client relationships through regular communication and follow-up.
  • Understand clients’ business needs and provide tailored solutions to meet their goals.
  • Proactively identify new business opportunities within existing client accounts and drive revenue through upselling and cross-selling.
  • Manage the full sales cycle from onboarding new clients to nurturing and renewing contracts.
  • Collaborate with internal teams (sales, marketing, customer support, etc.) to deliver high-quality service and solutions to clients.
  • Monitor client accounts to ensure project deadlines, performance metrics, and contractual obligations are met.
  • Maintain accurate records of client communications, sales activities, and performance metrics in CRM systems.
  • Prepare and deliver regular reports and presentations to clients on performance, insights, and recommendations for further success.
  • Resolve client concerns and complaints in a timely and professional manner.

Skills and Qualifications:

  • Proven experience in account management, preferably in a B2B sales environment.
  • Strong background in B2B sales, with the ability to identify opportunities and close deals.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships.
  • Strong negotiation and problem-solving skills.
  • Experience with CRM systems (Salesforce, HubSpot, etc.) and account management tools.
  • High attention to detail and excellent organizational skills.
  • Ability to manage multiple accounts simultaneously and meet deadlines.
  • A proactive, results-driven approach, with the ability to work independently and in a team.
  • Strong understanding of sales principles and client management best practices.


Shift-US Shift

Salary- 4-4.5lpa

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